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Capital One · 3 months ago

Operations Associate - Trade Finance TM Fulfillment

Wilmington, DE

Full-time

Onsite

Entry Level

$65K/yr - $74K/yr

1+ years exp

Capital One is a financial services company, and they are seeking an Operations Associate in the Treasury Management Fulfillment organization within Commercial Bank. This role involves managing the end-to-end execution of core activities supporting the Trade Finance suite of products, particularly focusing on Standby Letters of Credit and ensuring compliance with regulatory standards.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Manage front office operational activities including; receiving, processing, and scanning incoming and outgoing Trade Finance correspondence and assigning items for processing

Support the Letter of Credit process including; issuance, amendments, discrepancies, documents and payments

Assist the Standby Letter of Credit team with discovery calls

Conduct quality assurance and general system testing

Prepare metric reports for internal audit, accounting, regulatory, counterparty risk teams, and external/partner banks

Review and confirm compliance with Trade Finance Services controls

Develop and manage business artifacts, including; desktop procedures, job aids, checklists, and other departmental resources or training materials

Liaise with Value Chain partners such as; Product Intent, Tech, Legal, etc. in support of Trade Finance transactions

Monitor core system performance, report and escalate outages, and manage remediation efforts

Provide support for ad hoc organizational projects

Actively participate in ongoing SBLC training

Qualification

Trade FinanceRisk ManagementInternational BankingDocumentary Credit SpecialistAnalytical ThinkingContinuous Process ImprovementCommunication SkillsProblem SolvingAttention to Detail

Required

High School Diploma, GED or equivalent certification

At least 1 year of Commercial banking experience

At least 1 year of experience in a back-office, operational environment

Have a risk management and control focus with a high level of personal accountability and ownership of their role

Excellent communication and interpersonal skills to interact effectively with Internal/External clients

Highly motivated professional, possessing strong analytical thinking, problem solving skills, and attention to detail

Demonstrate aptitude to question current procedures with a focus on continuous process improvement

Ability to respectfully challenge, make decisions and handle multiple projects or deadlines in a fast-paced environment

Experience with International Chamber of Commerce Rules and Regulations for Documentary Letters of Credit (UCP600), Standby Letters of Credit (ISP98), Uniform Rules for Reimbursement (UR) and International Standard Banking Practice (ISBP)