Incident IQ · 7 hours ago
Senior Software Engineer (E3)
Alpharetta, GA
Full-time
Onsite
Senior Level
7+ years expIncident IQ is the leading workflow management platform built exclusively for K-12 districts, trusted by over 2,000 districts across the nation. They are seeking a Senior Software Engineer to lead high-impact initiatives in their React-forward experience layer and C# microservice integrations, driving technical direction and mentoring teammates.
Asset ManagementEducationEnterprise SoftwareFacility ManagementIT ManagementSoftware
Responsibilities
Lead complex, multi‑sprint initiatives end‑to‑end—from technical discovery and scoping to delivery and measurement
Design and build scalable React + TypeScript features and reusable components aligned with our design system; elevate accessibility and usability
Integrate deeply with C# REST APIs, develop C# experience-layer services, and influence contracts for performance, reliability, and developer experience
Champion performance (code‑splitting, caching strategies, lazy loading, Core Web Vitals); set team‑level benchmarks
Shape our automated testing strategy (unit/integration/E2E with Jest, React Testing Library, Cypress); improve CI quality gates
Identify and execute refactors that reduce complexity; pay down tech debt with measurable outcomes
Mentor and multiply others through design reviews, pairing, and technical guidance; model best practices
Partner with Product & Design to clarify ambiguous problems, define success metrics, and deliver in safe, incremental releases
Contribute to CI/CD and observability maturity (metrics, alerting, SLOs, error budgets) in partnership with Platform/DevOps
Participate in on‑call/incident response and lead post‑incident reviews to drive systemic improvements
Qualification
Required
7+ years of professional experience building and shipping web applications
Deep proficiency with React, TypeScript, HTML, CSS, and modern state management patterns; strong debugging and performance tuning (DevTools, React Profiler)
Solid software design and architecture fundamentals (OOP, SOLID, modular boundaries, dependency injection)
Experience with micro‑frontend architectures and composition at scale; pragmatic view of tradeoffs
Experience designing, consuming, and troubleshooting REST APIs; understanding of authN/authZ, pagination, and error‑handling strategies
Working knowledge of SQL/relational concepts to reason about data flows and diagnose API‑driven issues
Experience evolving design systems/component libraries; Storybook or similar tooling
Fluency with Git/GitHub workflows and code review practices; experience driving CI improvements
A bias toward automated tests - you treat tests as first-class code—readable, reliable, and value-driven—and proactively fill gaps across the test pyramid and raise our test bar and CI signal quality
Hands‑on C#/.NET experience (service code, DTO design, DI, async/await) and evolving API contracts
Clear communication, strong collaboration skills, and the ability to influence without authority
Preferred
Migration experience (e.g., Angular → React) using coexistence and strangler‑fig patterns
Observability and performance tooling (Grafana, Sentry, Lighthouse, Core Web Vitals) and setting/owning SLOs
Benefits
Medical
Dental
Vision
Life insurance
401k match
Paid-time off (PTO)
Company
Incident IQ
Incident IQ transforms the way school districts provide and manage services, including ITSM, ITAM and myriad digital workflows for K-12.
201-500 employees
H1B Sponsorship
Incident IQ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Cove Hill PartnersJMI Equity
2024-02-08Private Equity
2021-08-26Private Equity
Leadership Team
Robert Todd Collins
Chief Executive Officer
J
Jason Martin
CTO
Recent News
2025-04-02
GlobeNewswire News Room
2025-01-06
Company data provided by crunchbase