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UNIQLO · 1 month ago

New Store Opening Project Manager

NYC Metro Area

Full-time

Hybrid

Mid Level

3+ years exp

UNIQLO is a company known for its innovative and quality apparel designed with simplicity and longevity in mind. They are seeking a New Store Opening Project Manager responsible for end-to-end project management to support the expansion and renewal of retail stores, ensuring timely project completion and coordination among various stakeholders.

E-CommerceFashionSales

Hiring Manager

MaryKate Carlucci

Responsibilities

Oversee and manage end-to-end project execution, including planning, management alignment, implementation, and troubleshooting for new store openings, renovations, closures, and other special initiatives

Lead and coordinate the store operations team and cross-functional departments at the Store Support Center (SSC) to ensure timely completion of all project deliverables

Ensure the new store operations are in line with the latest store operation standards and current business situation

Assume direct responsibility for grand opening preparations post-site handover, such as arranging sales floor fixtures, organizing back-of-house (BOH) setup, and overseeing progress across Construction, Marketing, IT, and other relevant departments

Act as the main contact for the store operations team and coordinate with internal and external stakeholders to facilitate timely and efficient communication

Liaise and negotiate with external partners, including mall management, logistics providers, and general contractors, to ensure smooth project progression

Develop and continuously update Standard Operating Procedures (SOPs) to enhance quality, cost efficiency, and delivery timelines for projects involving both internal and external partners

Collaborate effectively with team members to drive rapid business expansion through cohesive teamwork

On-site support is essential for new store openings or any retail projects across the United States, which may involve business travel of up to one week, including urgent assignments

Provide post-opening support to stabilize store operations and coordinate with other departments to resolve outstanding on-site issues

Perform extra tasks and other duties as directed by the supervisor

Qualification

Retail operations experienceProject managementCommunication skillsProject management softwareMicrosoft Office proficiencyEast Asia cultureOrganizational skillsProblem-solving skillsSelf-motivated

Required

At least 3 years' experience as a project manager in new store openings or retail operations

Bachelor's degree required; preference for business administration, retail management, or project management credentials

Must have retail experience; equivalent experience setting up new sites with an operations team (e.g., entertainment facility, hotel) is also acceptable

Experience with project management software and tools as well as skills in project management with multiple stakeholders are necessary

Strong verbal and written communication skills, with the ability to communicate effectively with all levels of internal and external customers, including vendor handling

Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams)

Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities

Able to anticipate needs, solve problems, and exercise independent judgment within established guidelines while maintaining composure under pressure

Self-motivated and personable with a flexible approach to assigned tasks