Flat Branch Home Loans · 5 months ago
Loan Officer Assistant
Flat Branch Home Loans is a growing mortgage team seeking an organized and detail-driven Operations Coordinator / Loan Officer Assistant. This role is critical in managing loan files, coordinating communication, and improving workflows to ensure a smooth client experience from application to closing.
Real Estate
Responsibilities
Track and manage loan files from pre-approval through closing
Gather, organize, and upload client documents in Encompass
Prepare disclosures and assist with running DU/LP
Follow up with clients, realtors, and team members via phone, email, and text
Support marketing efforts using tools like Total Expert
Improve workflows and help create standard operating procedures (SOPs)
Coordinate internal operations and occasional business events
Qualification
Required
Must live within commuting distance of Chesterfield, MO (in-office required)
Incredibly detail-oriented, organized, and proactive
Strong communication skills — professional, friendly, and clear
Comfortable learning new software and digital tools
Able to manage multiple tasks in a fast-paced environment
Mortgage experience required