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Four Seasons Hotels and Resorts · 1 week ago

Guestroom Attendant Self Inspector

Atlanta, GA

Full-time

Onsite

Entry Level

1+ years exp

Four Seasons Hotels and Resorts is committed to creating exceptional experiences for guests through a strong employee culture. The Guestroom Attendant Self Inspector is responsible for cleaning guest rooms to exact standards, maintaining high inspection scores, and ensuring guest satisfaction through attention to detail and service excellence.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones from the Linen Closet. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble and tile areas. Removes Rooms service trays, dishes and carts to service landings. (55%)

The ability to maintain random room inspections score of 95% or more, consistently exceed guest expectations and exceed the standards for a Guest Room Attendant. (25%)

Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens. (10%)

Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (5%)

Works harmoniously and professionally with co-workers and supervisors. (5%)

Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and House Attendant