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Met Council · 3 months ago

Warehouse Data & Operations Associate

Brooklyn, NY

Full-time

Onsite

New Grad, Entry Level

$55K/yr - $60K/yr

Met Council is America’s largest Jewish charity dedicated to serving the needy. The Warehouse Data & Operations Associate will coordinate functions between the Food Program’s data and warehouse operations teams, ensuring accurate data management and smooth warehouse operations. This role involves both technical and physical responsibilities, supporting the ongoing needs of warehouse operations and managing data in the custom ERP system.

Association

Responsibilities

Collaborate with the Inventory Manager, Procurement Manager, Business Systems Administrator, and Warehouse Management to ensure warehouse operations and data management processes are aligned and accurate

Manage and audit vital data associated with new and existing inventory

Serve as on-site support for Market by Met Council, our custom ERP Solution

Coordinate cross-functional data required for managing and reporting in Salesforce

Provide process and technical support for warehouse team members to ensure system accuracy and compliance requirements are met

Support warehouse operations (such as shipping & receiving) and logistics as needed

Manage and optimize Salesforce platform to enhance efficiency and data integrity

Troubleshoot and problem-solve on behalf of the warehouse and data teams

Provide data entry and analysis support as needed to maintain data fidelity and accuracy

Document and update warehouse operations and data processes

Train and support staff on Market and physical warehouse processes

Perform weekly output audits

Solicit feedback about the system and track the demand for future enhancements in response to user experiences

Communicate process challenges and escalate support requests when needed

Support cross-functional project planning and communication

Support operations and system planning for projects and holidays

Support regular inventory and cycle counts

Create support tools and best practice guides

Participate in regular meetings with warehouse leadership to discuss KPIs, inventory concerns, system/physical processes, and operational improvements

Assist with documentation, reporting, and other administrative tasks as assigned

Additional responsibilities as required

Qualification

Data managementSalesforceWarehouse operationsOffice 365Analytical skillsTraining skillsLeadership skillsCommunication skillsProblem-solvingDetail-orientedInterpersonal skillsTime managementDocumentation skills

Required

Bachelor's degree

Fluent in English (both written and verbal)

Strong knowledge of data management and reporting

Proficiency in Office 365 and its applications

Ability to interact effectively with people of all backgrounds and different levels of technological fluency

Strong leadership, communication, and interpersonal skills

Excellent analytical and critical thinking skills and an appreciation for creative problem-solving

Detail-oriented; exceptional time management and organization skills

Strong communication and presentation skills—both written and verbal

Comfortable working with data-driven systems, data integrations, and reporting tools