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Walmart Canada · 3 months ago

Principal, UX Designer / Engineer - AI Systems

United States

Full-time

Remote

Lead/Staff

$143K/yr - $286K/yr

12+ years exp

Walmart Canada is a leading retailer, and they are seeking a Principal UX Designer / Engineer for their AI Systems in the Design Organization. The role involves implementing and productionizing AI systems, driving AI innovation, and architecting AI-powered design tools to enhance creative workflows and product discovery.

DeliveryRetailShopping

Responsibilities

Implement and Productionize AI Systems: Partner with design, product, and engineering leaders to translate the AI roadmap into scalable, secure, and resilient solutions that meet the needs of the Design Organization

Drive AI Innovation: Identify and deliver high-impact opportunities where generative AI, LLMs, and intelligent automation can enhance creative workflows, product discovery, design quality, and speed

Build and Scale Production Services: Develop reliable backend services in Python and Node.js, focusing on performance, resilience, and observability. Harden prototypes into production-ready, secure, and scalable services within Walmart-approved infrastructure and guardrails

Integrate with Walmart Ecosystem: Ensure seamless integration with Walmart identity, networking, data platforms, observability, and compliance controls (e.g., SSO, secrets management, service mesh)

Define Production-Readiness: Establish gates for POCs, including SLA/SLO targets, error budgets, performance baselines, cost limits, capacity planning, disaster recovery, and runbooks

Operational Excellence: Drive CI/CD pipelines, infrastructure as code, and migration of prototypes to dev, stage, and prod environments. Ensure operational ownership with alerting, on-call strategies, incident response, and continuous improvement

Architect AI-Powered Design Tools: Lead the technical design and architecture of internal tools and subsystems that empower designers, researchers, and content strategists. Build scalable, reusable infrastructure for organization-wide AI applications

Mentor and Uplift Technical Craft: Guide engineers and architects through complex architecture decisions, rapid prototyping, and AI tool selection. Foster a culture of experimentation, technical excellence, and responsible innovation

Promote AI Thought Leadership: Represent the Design Organization in internal AI communities, share learnings, and influence AI adoption across Walmart

Qualification

PythonNode.jsKubernetesCI/CDSQLNoSQLAPIsObservabilityDesign CertificationAccessibility KnowledgeTechnical MentorshipCommunication Skills

Required

12+ years in software or platform engineering, delivering production systems at scale

7+ years combined professional experience in Python and Node.js (minimum 4+ years in each)

4+ years operating workloads in Kubernetes in production

5+ years designing and operating both SQL and NoSQL data models

2+ years building or operating ML/LLM-powered applications in production

5+ years leading cross-functional architecture and mentoring senior engineers

Bachelor's or Master's in Computer Science or related field, or equivalent practical experience

Strong communication skills and a portfolio of shipped systems with measurable impact

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area

Option 2: 7 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area

Preferred

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate)

Driving product development in a user experience area

Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area

Related industry experience (for example, retail, supply chain, eCommerce, healthcare)

UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly

The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture

Masters: Architecture

Masters: Artificial Intelligence

Masters: Business

Masters: Cognitive Science

Masters: Computer Science

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.