Senior Field Integration Engineer jobs in United States
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Coherent Corp. · 3 months ago

Senior Field Integration Engineer

Coherent Corp. is a world leader in lasers and laser-based technology for various industries. They are seeking a Senior Field Integration Engineer who will support key customer accounts, assist in product installation, and provide training on CO2 laser technology.

AerospaceIndustrialMachinery ManufacturingManufacturingNavigationSemiconductor
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H1B Sponsor Likelynote

Responsibilities

Enable new customer design wins through early integration Engineering Support
Support customer service issues. Coordinate with Global Service Team, Sales and Product Line Management to quickly solve costumer issues utilizing Global Service teams and internal Bloomfield Resources
Be the first escalation contact to the Business unit for customer complaints and support
Customer Visits
Install and integrate CO2 products at selected customer sites
Train customers on laser use, integration, and applications-related issues
Resolve service/integration issues through on-site visits
Documenting customer visits
Train Coherent Personnel on CO2 products
Train & certify CO2 Product trainers at Coherent’s Bloomfield Facility, other worldwide Coherent Facilities and at customer sites
Coordinate tracking of trained personnel with the Corporate Training team. Monitor who is trained and identify needs for retraining
Train personnel at Field and Contact Centers
Drive creation of training materials, including course syllabi, training manuals, Integration Manuals, Service Manuals, Instructor Manuals, etc
Owner of Installation Manual, Service Manual, Installation Checklists
Drive creation and maintenance of selected product documentation related to the integration and service of CO2 products as part of New Product integration Process
Owner of driving maintenance of released manuals utilize corporate resources
Provide customer communications on new product (PIBs), changes, and Field issues (FSBs)
Provide data analysis support to the Service and Product Marketing teams to enable decision making. Data includes structured and unstructured data such as service events, installation base, pricing, customer feedback, and more
Represent the voice of the customer regarding laser use, installation and maintenance on New Product Development teams

Qualification

CO2 Laser Product knowledgeCO2 Laser IntegrationData analysisTraining developmentCustomer communicationWritten communicationTime managementSelf-motivationLeadership

Required

Minimum 5 yr. experience
BS/MS Technical Degree or equivalent degree
CO2 Laser Product knowledge. Good knowledge of laser product specifications and capabilities. Detailed knowledge of electrical interface and diagnostics
CO2 Laser Integration & Applications knowledge. Detailed knowledge of how CO2 are implemented and used in common processes (cutting, drilling). Includes knowledge of cutting heads, scanner heads, laser/work piece motion systems, computer interfaces, beam diagnostics, etc
Ability to communicate with customers. Customer friendly attitude and communications
Written communication skills. Ability to create and pull together clear and organized training and product documents with minimal help from others
Ability to synthesize data into clear actionable insights
Excellent time management skills. Ability to self-direct work. Ability to receive inputs from multiple stakeholders, prioritize, and independently create a prudent path forward
Self-motivated to achieve excellent results towards stated goals
Mind-set that is constantly looking for ways to improve products and processes through on-going improvements
Proven LEADER in a team environment. Ability to complete several complex tasks in a timely way
Expected travel is 25% – 50%
Ability to lift and carry up to 50 lbs
Ability to work on a ladder safely and effectively
Ability to wear required PPE (may include safety glasses, finger cots, safety shoes, hair coverings, hearing protection, etc.)
Must have good manual dexterity

Company

Coherent Corp.

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Coherent empowers market innovators to define the future through breakthrough technologies, from materials to systems.

H1B Sponsorship

Coherent Corp. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (18)
2023 (16)
2022 (6)
2021 (7)
2020 (9)

Funding

Current Stage
Public Company
Total Funding
$3.44B
Key Investors
JP Morgan Chase
2025-09-26Post Ipo Debt· $3.03B
2021-05-07Post Ipo Equity· $410M
1987-10-09IPO

Leadership Team

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Sherri Luther
CFO and Treasurer
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Giovanni Barbarossa
Chief Strategy Officer & President Materials Segment
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Company data provided by crunchbase