Solomon Page · 2 months ago
International Sales Operations Coordinator
Solomon Page is a specialty niche provider of staffing and executive search solutions. They are seeking a highly motivated International Sales Operations Coordinator responsible for managing the flow of orders and documentation for global customers, ensuring compliance with international regulations, and collaborating with various teams to enhance sales processes.
Responsibilities
Generate and create the detailed documentation needed for orders, depending upon the country of receipt
Generate and create detailed documentation for customs or regulatory regulations for any country of receipt for new product launches and updates to existing products, for example, formula changes
Coordinate with R&D, Quality, and Regulatory for formulation specifics, ingredient percentages and amounts, and nutritional label information as needed for international regulatory submitting, reporting, and approvals
Generate and analyze sales reporting to identify trends, areas of opportunity and growth, order frequency, gaps or risks, and inventory levels of international customers, distributors, and brokers
Analyze product performance at customer level
Maintain and track inventory amounts and fulfillment of orders
Manage timely Import/export Permit applications and identify opportunities for process improvements and cost savings
Coordinate and execute monthly report on individual customer year over year trends to enable increased efficiency in sales reporting
Provide sales order trends by country or region, including information on inventory levels and manufacturing output and needs
Utilize business intelligence platforms and tools to analyze customer data and build detailed customer profiles
Review sales forecast reports for accuracy in meeting required guidelines and ensure data integrity
Optimize sales processes with automation, new technologies, and improve methodologies that will optimize sales activities
Develop and implement cross-channel sales processes, tools, and systems that enable sales and partnerships teams to operate efficiently and effectively
Identify opportunities for process improvement and implement changes that increase efficiency and effectiveness
Continuously monitor international sales order lifecycle to identify process gaps and make swift, beneficial decisions
Qualification
Required
Bachelor's degree preferred, Business Administration preferred
Excellent organizational and coordination capabilities and the ability to manage multiple projects simultaneously to ensure time-sensitive requirements are met
Proven ability to work autonomously as a self-starter, motivated with a bias for action
Strong track record of adapting quickly to changes in priorities and business needs
Skilled at identifying process enhancements and cost-saving opportunities
Agile and adaptable in daily priorities and able to adjust expected outputs based upon customer and distributor needs
Detail-oriented with strong attention to accuracy
Proficiency in Microsoft Office Suite; Advanced Excel experience at expert level is strongly preferred
Strong people-oriented and communication skills to build relationships and effectively communicate with customers
Ability to adapt to changing regulations and requirements
Ability to generate creative solutions and problem-solve
Proven track record of being an analytical and critical thinker with the ability to challenge existing processes
Eager to bring your skills but anxious to learn and grow your career in this channel