Sysdig · 3 months ago
Associate Customer Solutions Engineer
Nashville
Full-time
Hybrid
New Grad, Entry Level
$73K/yr - $92K/yrSysdig is a leader in cloud security, dedicated to helping organizations secure innovation in the cloud. The Associate Customer Solutions Engineer will assist as a technical resource on the Sysdig Platform, developing connections with customer teams, mapping capabilities to customer goals, and participating in customer workshops to enhance product experience.
Cloud ComputingCloud SecurityCyber SecurityOpen SourceSaaSSecurity
Responsibilities
Assist as a technical resource on the Sysdig Platform while learning from senior team members
Develop connections with customer teams and technical users to understand their needs
Help map Sysdig capabilities to customer goals and assist with basic deployment, configuration, and troubleshooting
Shadow and participate in customer workshops to learn best practices for adoption and usage
Collect customer feedback and work with internal teams (Customer Success, Sales, Support) to improve the Sysdig product experience
Qualification
Required
Bachelor's degree in Computer Information Systems (CIS), Management Information Systems (MIS), Cybersecurity, Computer Science, or a related field
Experience with cloud computing, containers, and modern IT infrastructure; exposure to Linux and willingness to learn Kubernetes
Interest in scripting, APIs, automation tools, and learning cybersecurity fundamentals
Strong troubleshooting mindset with eagerness to develop new technical skills
Clear communicator who enjoys working directly with customers
Ability to work onsite at customer's office in Nashville at least 1-2 days a week
Preferred
Familiarity with Prometheus, monitoring, or DevOps/security concepts
Early career technologists who are curious, collaborative, with an interest to stay up to date with industry trends
Passion for cybersecurity and solving real-world cloud security problems
Willingness to grow technical depth in areas like Kubernetes, cloud platforms, monitoring, and security
A team player who succeeds in an environment of mentorship and knowledge-sharing
Benefits
Extra days off to prioritize your well-being
401(k) Retirement Savings Plan with a 3% company match
Maternity and Parental Leave
Mental health support for you and your family through the Modern Health app
Full health benefits package for you and your family
Company
Sysdig
The leader in cloud security powered by runtime insights
Founded in 2013
501-1000 employees
H1B Sponsorship
Sysdig has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (18)
2023 (17)
2022 (26)
2021 (14)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$729.5MKey Investors
PermiraInsight PartnersAccel
2021-12-15Series G· $350M
2021-04-28Series F· $188M
2020-01-22Series E· $70M
Leadership Team
Loris Degioanni
Founder and CTO
Karen Walker
Chief Financial Officer
Recent News
2025-12-27
2025-12-10
Company data provided by crunchbase