FUJIFILM Cellular Dynamics, Inc · 4 months ago
IT Manager - M365/EUC
US-RI-North Kingstown
Full-time
Hybrid
Senior Level
7+ years expFUJIFILM Cellular Dynamics, Inc. is a global supplier in the semiconductor industry, committed to innovation and excellence. They are seeking an IT Manager - M365/EUC to lead a team of IT professionals, ensuring the reliability and efficiency of end-user technology services while enhancing productivity across the organization.
BiotechnologyHealth CareManufacturingPharmaceutical
Responsibilities
Lead, coach, and develop a team of IT professionals
Oversee administration, optimization, and security of Microsoft 365 services
Manage the end-user computing environment, including desktops, laptops, mobile devices, peripherals, and collaboration tools
Ensure timely and effective resolution of escalated IT support issues, serving as the escalation point when necessary
Establish and enforce IT standards, polices, and best practices for end-user technologies and Microsoft 365
Partner with business leaders to understand needs, prioritize projects, and deliver technology solutions that enhance productivity
Manager hardware and software inventory, license compliance, and lifecycle planning
Support IT infrastructure initiatives in coordination with other IT leaders
Drive continuous improvement by identifying opportunities for automation, self-service, and user-training
Develop and monitor key metrics for IT service delivery, ensuring high levels of internal customer satisfaction
Contribute to IT budget planning and vendor management as it relates to end-user technologies and M365 services
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field required
7+ years of progressive IT experience with emphasis on Microsoft 365 and end-user support with at least 3 years in a supervisory or team lead role
Proven experience delivering Microsoft 365 assessments, migrations, and modernization projects
Strong technical expertise in Microsoft 365 ecosystem (Exchange Online, SharePoint, Teams, OneDrive, Intune, and related security/compliance features)
Knowledge of end-user computing environments, device management, and support best practices
Excellent troubleshooting, problem-solving, and decision-making skills
Ability to balance hands-on technical work with managerial oversight
Strong customer-service orientation with effective communication skills across technical and non-technical audiences
Demonstrated ability to manage multiple priorities and projects in a fast-paced environment
At least L2 level hands on knowledge in Active Directory services
This is a safety-sensitive position that requires candidates to successfully pass a post-offer drug screening prior to employment. One of the essential job functions is the ability to work in a constant state of alertness and in a safe manner
Preferred
Experience supporting multiple sites or distributed user bases a plus
Relevant certifications (e.g., Microsoft 365 Certified, Enterprise Administrator Expert, etc.) are a plus
Vendor management and budget planning skills a plus
Company
FUJIFILM Cellular Dynamics, Inc
Fujifilm Cellular Dynamics, Inc. develops and manufactures biologically relevant human cells derived from induced pluripotent stem (iPS) cells.
51-200 employees
H1B Sponsorship
FUJIFILM Cellular Dynamics, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Blake Anson
Senior Director - Discovery Research Partnering
Ilyas Singec
Chief Scientific Officer
Recent News
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