Vensure Employer Solutions · 4 months ago
Account Manager - Los Angeles, CA
Los Angeles, CA
Full-time
Onsite
Mid Level
$90K/yr - $135K/yr
3+ years expVensure Employer Solutions is seeking an experienced and client-focused Employee Benefits Account Manager to join their team. This role is responsible for managing client accounts, supporting plan design and administration, and acting as the primary contact for clients on employee benefits matters. The ideal candidate will possess strong benefits knowledge and excellent relationship management skills.
Customer ServiceFinancial ServicesHuman ResourcesRisk Management
Responsibilities
Serve as the primary contact for clients on all employee benefits matters, including health, dental, vision, life, disability, voluntary benefits and financial products
Manage the full client lifecycle, including onboarding, renewals, open enrollment, and ongoing support
Coordinate with insurance carriers, vendors, and internal teams to resolve claims issues, billing discrepancies, and service requests
Assist with benefits plan design, benchmarking, and financial analysis to support client decision-making
Ensure client programs remain compliant with applicable laws and regulations (ACA, COBRA, ERISA, HIPAA, etc.)
Prepare and deliver presentations, employee communications, and enrollment materials
Maintain accurate records, prepare reports, and update benefits administration platforms/HRIS as needed
Stay current on industry trends, legislative changes, and best practices in employee benefits
Qualification
Required
Experience in employee benefits administration
Experience in insurance brokerage or carrier account management of mid-market (1000+Ees)
Experience in HR benefits coordination
Professional experience with group health, dental, vision, life, disability, and voluntary benefits
Strong benefits knowledge
Excellent relationship management skills
Professional communications
Proactive approach to problem-solving
Ability to manage the full client lifecycle, including onboarding, renewals, open enrollment, and ongoing support
Coordinate with insurance carriers, vendors, and internal teams to resolve claims issues, billing discrepancies, and service requests
Assist with benefits plan design, benchmarking, and financial analysis to support client decision-making
Ensure client programs remain compliant with applicable laws and regulations (ACA, COBRA, ERISA, HIPAA, etc.)
Prepare and deliver presentations, employee communications, and enrollment materials
Maintain accurate records, prepare reports, and update benefits administration platforms/HRIS as needed
Stay current on industry trends, legislative changes, and best practices in employee benefits
Fully insured and/or Self Insured knowledge
Microsoft Suite proficient
Strong knowledge of employee benefits laws (ERISA, COBRA, HIPAA, ACA, FMLA, etc.)
Strong knowledge of health and welfare plan designs
Strong knowledge of open enrollment processes and compliance requirements
Proficiency with benefits administration platforms and HRIS systems
Strong Excel skills and data analysis for benefits cost modeling
Strong customer service and relationship management skills
Analytical and problem-solving abilities for claims issues and plan design
Communication skills to explain benefits clearly to clients and employees
Highly detail-oriented and organized
Ability to adjust with a professional demeanor
Able to manage multiple clients and deadlines simultaneously
Comfortable presenting to executives, HR leaders and employees
Negotiation skills for working with carriers and vendors
Client-focused with a strong commitment to delivering excellent service
Detail-oriented and analytical, with strong problem-solving abilities
Proactive and adaptable, with the ability to thrive in a fast-paced environment
Team-oriented, with the ability to collaborate across departments
Preferred
Bachelor's degree (in Business, Human Resources, Finance, or a related field)
State insurance license (Life, Accident & Health)
Professional certifications can strengthen a candidate's profile
Prior experience (3–7 years) in employee benefits administration
Company
Vensure Employer Solutions
Vensure Employer Solutions is a privately owned professional employer organization (PEO) headquartered in Chandler, Arizona, with offices in Sarasota, Florida, and Duluth, Georgia.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$2.2BKey Investors
Stone Point Capital
2024-10-14Debt Financing· $2.2B
2022-09-06Acquired
Leadership Team
A
Alex Campos
CEO
Pat Cleary
Chief Growth Officer
Recent News
Sports Business Journal
2025-10-24
bloomberglaw.com
2025-09-12
Company data provided by crunchbase