FTI ยท 3 months ago
IT Internship Summer 2026
WI - Menasha
Internship
Onsite
Intern
Start in 2026 SummerFTI is a company dedicated to leading in construction, engineering, manufacturing, and renewable energy, focusing on a Culture of Care for its team members. The Business Technology Intern will provide service and support for applications and systems, primarily assisting internal customers and the business technology team while developing customer service skills and attention to detail.
Construction
Responsibilities
Completes tasks assigned by the Service Desk Supervisor, following appropriate process and procedures. Research documented items to find potential solutions to incidents and service requests
Log activities in appropriate service monitoring system
One point of contact the Business Technology Department can leverage to log requests or incidents
Responds to Level 1 support requests via multiple sources such as phone, system responses, chat or other method as assigned
Enters or updates call information into the tracking system. Interacts with customers in a courteous and professional manner. Resolves customer call issues
Escalates calls as appropriate
Troubleshoots, diagnoses and performs minor repairs to hardware, software, and peripheral equipment, following documented procedures under the direction of a Service Desk employee
Follows up in a timely manner to ensure customer satisfaction
Qualification
Required
Some education completed in pursuit of Information Technology or Business Degree
Customer service experience is preferred
Ability to work a flexible schedule
Benefits
Industry-leading benefits
Career development and continued education programs
Competitive, merit-based compensation
Flexible and robust benefits package
Company
FTI
Faith Technologies Incorporated (FTI) is a dynamic organization comprised of construction, engineering, manufacturing and renewable energy experts.
Founded in 1972
1001-5000 employees
H1B Sponsorship
FTI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (60)
2024 (29)
2023 (36)
2022 (17)
2021 (27)
2020 (25)
Funding
Current Stage
Late StageLeadership Team
Michael Jansen
CEO & Chairman of the Board
Michael Richart
Chief Business Officer, Executive Vice President
Company data provided by crunchbase