Amazon · 3 months ago
System Development Manager III, Intelligent Cloud Hosting
San Jose, San Jose, CRI
Full-time
Onsite
Senior Level
5+ years expAmazon’s Intelligent Cloud Hosting (ICON) Team is seeking a System Development Manager to lead a team of System Development Engineers in San José, Costa Rica. The role involves managing operational excellence, incident management, and developing next-generation platform orchestration and automation, while fostering a culture of innovation and high performance within the team.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Lead and manage a team that drives organizational standards for operational excellence and resiliency
Establish relationships with internal and external partners and peer stakeholders to understand and meet their needs while operating existing systems at a high level of Operational Excellence
Lead the team thru large scale incident management/escalations to resolve outages and communicate with a global audience and senior leadership
Develop and maintain a culture of innovation and operational excellence in the teams
Manage the design and development of next generation platform orchestration and automation
Hiring, developing, and retaining a world class engineering team that meets Amazon’s high bar
Qualification
Required
A Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or five or more years of work experience in System development as an equivalent
5+ years of relevant engineering experience
3+ years of people management experience leading System development and Tech Support teams
Proficiency in one or more general-purpose programming (e.g. Java, C/C++, C#, Objective C, Python, JavaScript, Ruby, or Go)
Proficiency in Linux based operating systems
Experience designing, building, and operating large-scale distributed systems or web services
Experience in managing large scale infrastructure and automation
Experience engaging and influencing senior leadership using both verbal and written communication tools
Solid understanding of networking fundamentals, including experience with load balancers, switches, and routers
Written and verbal communication skills; ability communicate effectively with both technical and non-technical individuals in a diverse, international team setting
A proven track record for being detail-oriented and demonstrated ability to self-motivate and follow-through on projects
Preferred
Expertise in operational excellence, security compliance, and distributed systems' resiliency
Knowledge of software engineering best practices for the full software development life cycle (e.g. coding standards, code reviews, source control management, build processes, testing, and operations)
Experience developing in Python or other similar modern programming language (e.g. C++, Java, C#, or Ruby)
Expertise in Linux based operating systems
Expertise in operations of highly available and scalable internet systems with large customer base
Experience managing staff and meetings across multiple sites and time zones
Excellent communication abilities, both verbal and written, including long-form business writing on complex topics
Ability to drive effective teamwork, collaboration and commitment
Excellent analytical problem solving and troubleshooting skills
Experience developing and improving operational documentation, procedures and workflows
Ability to credibly coordinate between technical teams, peers and business stakeholders
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-11
Company data provided by crunchbase