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Jacques Marie Mage · 16 hours ago

Gallery Director, New York City Gallery

New York, NY

Full-time

Onsite

Mid, Senior Level

3+ years exp

Jacques Marie Mage is a Los Angeles-based producer of limited-edition designer goods specializing in luxury eyewear. The Gallery Director will lead a motivated team to ensure exceptional client experiences, oversee store operations, and drive sales performance while maintaining brand aesthetics and standards.

FashionManufacturing

Responsibilities

Lead by example to foster growth and development of retail teams to achieve Gallery goals

Ensure daily Policy & Procedures and checklists are being adhered to

KPI’s: >30% appointment business, conversion, ATV & UPT

Strategic business analysis supported by weekly and monthly reporting to achieve results

Elevate and nurture existing client relationships to drive retention and repeat experiences

Establish and build the client base through new client recruitment and networking

Drive performance through client experience & CRM

Ensure consistent delivery of client experience

Strategic planning to ensure completion of CRM initiatives

Established appointment based business >30%

Ensure operational excellence standards are adhered to

Gallery maintenance and aesthetic is consistently maintained

Manage T&A, scheduling, and payroll

Maintain and ignite a positive team culture within the Gallery

Ensure the team consistently represents JMM as a brand ambassador

Exude brand and product knowledge through storytelling

Identify key areas for improvement and development

Celebrate wins and successes

Qualification

Store management experienceLuxury environment experienceClient-based business experienceProficient in ExcelProficient in ShopifyEntrepreneurial spiritMentorship mentalityMultitaskOptician licenseImpeccable communication skills