IST Management ยท 20 hours ago
Part Time/On Call- Office Services Associate
IST Management is a business process outsourcing company seeking a Part Time/On Call- Office Services Associate to join their San Francisco team. The role involves providing customer service in corporate and legal offices, handling tasks such as reception, hospitality, mail processing, and maintaining customer care standards.
ConsultingCRMInformation Technology
Responsibilities
Reception - Answering calls, forwarding voice-mails, greet guests, validate parking, etc
Hospitality - Ensure site common areas are well-stocked and maintained, check conference rooms and reset after meetings, etc
Mail Room - Process incoming and outgoing mail/packages
Copy Center - Fulfill scan/print requests according to the instructions provided
Front desk reception coverage including answering phones and directing calls
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Consistently adhere to business procedure guidelines
Perform other tasks as assigned
Qualification
Required
High school diploma or equivalent (GED)
Customer Service/ Hospitality/ Retail background preferred
Professional appearance and demeanor
Keyboarding and windows environment PC skills
Excellent communication skills both verbal and written
Ability to meet employer's attendance policy
Lifting up to 55 pounds; reliable transportation to/from work
Preferred
Relevant experience in customer service
Comfortable supporting multiple offices in San Francisco
Company
IST Management
IST Management Services, Inc is an outsourcing company specializing in the life cycle management of your information: From incoming mail, to complex print jobs, to eDiscovery and litigation processing, to complete records and electronic document management solutions.