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Ambient · 2 months ago

Outside Sales, HVAC Service - MIH New England

Canton, MA

Full-time

Onsite

Senior Level, Lead/Staff

$100K/yr - $150K/yr

15+ years exp

MIH Systems Group is a leading provider of commercial and industrial HVAC services in New England, dedicated to quality and long-term client partnerships. The Service Sales Associate role focuses on developing new business opportunities and expanding Preventative Maintenance agreements while ensuring customer satisfaction through tailored solutions.

ConstructionCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)

Responsibilities

Build and maintain strong relationships with clients, facility managers, and key decision-makers

Pursue and secure Preventative Maintenance agreements with new and existing customers

Generate, present, and close proposals for Preventative Maintenance and aftermarket services

Promote and sell MIH’s service offerings and mechanical solutions to prospective clients

Assess customer needs and provide customized service strategies

Negotiate service agreements, terms, and conditions with professionalism

Prepare and deliver polished sales presentations and proposals

Develop and maintain a robust network of contacts in the commercial and industrial markets

Identify and implement strategies for sustained business growth

Evaluate HVAC equipment and coordinate with operations to estimate labor and material needs

Track key accounts and provide accurate sales forecasts

Lead business meetings and site walk-throughs with potential clients

Collaborate closely with service managers, technicians, and controls teams to ensure seamless project execution and customer satisfaction

Provide timely feedback to management on market trends, competitive activity, and growth opportunities

Represent MIH at industry events, trade shows, and networking functions

Mentor and support junior sales staff as needed

Maintain confidentiality and uphold company standards in all business dealings

Perform other duties as assigned by management

Qualification

HVAC systems knowledgeSales experienceNegotiation skillsRelationship buildingMicrosoft Office SuiteAnalytical skillsCommunication skillsCustomer service focusTechnical thinkingHVAC certificationsTeamworkTime managementPresentation skillsDetail-orientedIndependent work