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Leidos · 3 months ago

Data Center System Administrator

Charlottesville, VA

Full-time

Onsite

Mid Level

$72K/yr - $130K/yr

4+ years exp

Leidos is a company dedicated to delivering innovative solutions through a diverse and talented workforce. They are seeking a Data Center System Administrator to support data center operations, including equipment management, upgrades, and providing general system administration support in a mission-critical environment.

ComputerGovernmentInformation ServicesInformation TechnologyNational SecuritySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Be able to work with and employ rack level redundancy techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety

Provide support implementation, troubleshooting and maintenance of servers. Rapidly distinguish isolated user problems

Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements

Develop solutions to complex technical issues

Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives

Support customer requirements in a 24/7/365 mission environment and be able to respond to after-hours emergency calls (power/cooling disruption)

Update operations and maintenance documentation for 24/7/365 personnel

Mentor junior team members

Provide support to other Infrastructure Operations teams based on skills/experience in System Administration

Qualification

Data center experiencePower infrastructure knowledgeTier 2 system administrationIT Service ManagementTechnical troubleshootingCustomer interactionTime managementOral communicationWritten communicationTeam collaborationMentoring

Required

Experience with interacting with customers to handle service inquiries and problems

Experience working in a data center

Knowledge of data center standards and best practices

Knowledge of power infrastructure layout from generation to rack level, redundancy levels and techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety

Experience with Tier 2 system administration

Experience troubleshooting issues in a growing environment

Time management skills

Strong oral and written communications skills

Track record of working effectively within a team, and support to peers toward improved processes and results

Experience with IT Service Management (ITSM) products such as ServiceNow or Remedy

Experience mentoring others

Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher)

Candidate must have a BS with 4 years of prior relevant experience or Masters with 2 years of prior relevant experience. Additional years of experience may be considered in lieu of degree

Due to the nature of the government contracts we support, US Citizenship is required

An active TS/SCI with specific poly required for Position or TS/SCI and willingness to obtain and maintain a polygraph