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County of Los Angeles · 3 months ago

Administrative Services Manager II (Policy and Strategy)

Los Angeles County, CA

Full-time

Hybrid

Mid Level

3+ years exp

The County of Los Angeles is seeking an Administrative Services Manager II in the Department of Economic Opportunity to address homelessness and economic development. The role involves managing departmental responses to Board motions, developing workforce programs, and conducting complex research assignments to support policy initiatives.

CommunitiesGovernmentNon Profit

Comp. & Benefits

Responsibilities

Manages departmental responses to Board of Supervisors (Board) motions impacting the department, including by leading Board motion responses related to economic development and supporting and guiding teams working on complex and cross-cutting motion responses, ordinances, and other policy initiatives

Leads and guides departmental teams in developing economic and workforce development programs, strategies, and recommendations to provide employment and affordable housing opportunities for people experiencing homeless and other disadvantaged populations

Works closely with departmental managers and teams to hone the strategy, framework, project plan and messaging for departmental Board reports; guides teams in implementing the department’s Board motions policy; ensures teams complete Board reports according to established timelines; and reviews Board reports and works with teams to strengthen and finalize the Board reports prior to executive management review and issuance to the Board

Manages development and implementation of high-priority departmental special projects and policy initiatives, which may include industry cluster strategies; development and implementation of American Rescue Plan Act-funded programs; development and completion of economic development studies to guide policy recommendations; development of proposed Board motions and policies; and strategic planning

In collaboration with various departmental teams, develops, implements, and monitors work plans to achieve assigned objectives; provides input and monitors performance; participates in developing, implementing, and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards

Plans and conducts highly complex and sensitive research assignments requiring the development of study criteria, locating and gathering of data from multiple sources, and interpretation of conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, and devises analytical methods and techniques required to accomplish assignment objectives; develops statistical and information-gathering processes to ensure quality, integrity, validity and relevance of data obtained for analysis and decision making purposes

Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways to facilitate meeting specific analytical requirements

Uses qualitative and/or quantitative analytical methods to identify and evaluate highly complex issues, summarize findings, and draw fact-based conclusions often based upon large amounts of ambiguous and/or conflicting information

Analyzes highly complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interest of various stakeholders; develops and/or recommends the development of major programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success

Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards)

Interacts with a variety of individuals (e.g., commissioners, Board Deputies, vendors, managers, representatives of external economic and workforce development agencies/organizations) often on highly sensitive, contentious and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, consultants, outside agencies, etc. to ensure that programs are successfully implemented

Monitors processes and programs by gathering and analyzing relevant information to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns to develop timely proactive responses

Evaluates the effectiveness of various programs by comparing program outcomes to program goals to determine whether to continue, modify, or discontinue programs. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures to ensure all work done complies with established guidelines and requirements

Qualification

Policy DevelopmentAnalytical SkillsEconomic DevelopmentWorkforce DevelopmentResearch MethodsStatistical AnalysisProject ManagementJudgmentWritten ExpressionOral ExpressionCritical ThinkingDecision MakingTime ManagementActive Listening

Required

A Bachelor's degree from an accredited college or university, AND Three years of experience performing analytical assignments and developing policy recommendations, two years of which must have been at the level of a journey-level analyst or higher, within economic development or workforce development

Five years of experience performing analytical assignments and developing policy recommendations, two years of which must have been at the level of a journey-level analyst or higher, within economic development or workforce development

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred

Journey-level analyst experience performing analytical assignments and developing policy recommendations for economic development or workforce development in a large metropolitan area

Experience coordinating and guiding varied teams across large local government organizations or complex nonprofit agencies to develop economic and workforce development programs, strategies, and recommendations

Experience in local policy development, workforce development programs, program development and design policies and strategies, and administrative processes

Experience in solving complex problems with attention to both macro-level and micro-level issues: integrating complex information from many sources to develop recommendations

Knowledge of economic development studies and analyses, research methods, and administration and management

Strong written and oral expression