The Legacy Lawyer at Sibley Law Associates PLLC ยท 3 months ago
Client Services Director
Rockledge, FL
Full-time
Onsite
Director/Executive
$50K/yr - $50K/yrThe Legacy Lawyer at Sibley Law Associates PLLC is seeking a dynamic and client-focused Client Services Director (CSD) to lead client experience, case flow, and service operations. The role involves managing client communications, overseeing staff, and optimizing workflow efficiency to ensure exceptional service throughout the client journey.
Law Practice
Responsibilities
Lead client experience, case flow, and service operations
Ensure that every client receives exceptional service from the moment they contact the firm until their legal matters are resolved
Manage the Intake Coordinator and Client Services Coordinator
Oversee client communications and ensure smooth transitions between departments
Optimize workflow efficiency across the pipeline
Qualification
Required
Dynamic and client-focused
Experience in case management
Background in legal, professional services, or client relations
Strong leadership skills
Highly organized
Detail-oriented
Passionate about client service excellence
Company
The Legacy Lawyer at Sibley Law Associates PLLC
Estate Planning Law Firm: Wills * Trusts * Probate * Family Legacy | Compassion | Service | Wife, Mother & Nana | FL Based
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase