Beacon Orthopaedics & Sports Medicine · 4 months ago
CLINIC FRONT DESK
Middlefield, OH
Contract
Onsite
New Grad, Entry LevelBeacon Orthopaedics & Sports Medicine is seeking a Clinic Front Desk professional to be the first point of contact for patients. The role involves assisting with check-in and check-out processes, scheduling appointments, managing medical records, and providing exceptional customer service to patients.
Emergency MedicineHealth CareMedical
Responsibilities
Attend department, clinic or company meetings as required
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
Consistently work in a positive and cooperative manner with fellow staff members
Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary
Attend required annual in-service programs
Consistently demonstrate attention to detail in documentation, recording and patient information
Demonstrate knowledge and understanding of all company policies and procedures
Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor
Meet and greet patients promptly, in a professional and courteous manner
Obtain patient information during office hours
Provide patients with required paperwork – H&P, Financial Policy, Patient Information Sheet
Obtain copies of patients insurance cards, MCO identification cards
Verify patient insurance coverage is current and correct at each visit
Review patient label and chart contents for completeness and accuracy
Accurately Scan insurance cards including front and back
Input patient information and register patient as needed
Schedule appointments (new, follow-up, reschedule) per physician protocol
Obtain referrals-check Carriers on line
Schedule appointments to other specialists as needed
Collect co-pays, co-insurance and self pay amounts at time of service
Handle all calls in a professional manner and direct to the proper individual
Run schedules
Communication with physicians and clinical support staff
All messages must be addressed before the end of the day
All patient information will be entered into the system by the end of the day
Make every effort to accommodate patient, according to physician protocol, when scheduling appointments
Travel to other locations as necessary
Confirm and/or reschedule appointments when needed
Filing as needed
Saturday rotation as needed
Additional duties as assigned by the manager
Qualification
Required
Must be High School graduate or GED equivalent
Must be friendly, courteous and have good communication skills when greeting patients
Previous experience working in a busy clinic or physician office is preferred
Must be open to travel to Chardon and Chagrin Falls
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
Consistently work in a positive and cooperative manner with fellow staff members
Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary
Attend required annual in-service programs
Consistently demonstrate attention to detail in documentation, recording and patient information
Demonstrate knowledge and understanding of all company policies and procedures
Adheres to established facility safety requirements and procedures to ensure a safe working environment
Identifies potentially unsafe situations and notifies supervisor
Meet and greet patients promptly, in a professional and courteous manner
Obtain patient information during office hours
Provide patients with required paperwork – H&P, Financial Policy, Patient Information Sheet
Obtain copies of patients insurance cards, MCO identification cards
Verify patient insurance coverage is current and correct at each visit
Review patient label and chart contents for completeness and accuracy
Accurately Scan insurance cards including front and back
Input patient information and register patient as needed
Schedule appointments (new, follow-up, reschedule) per physician protocol
Obtain referrals-check Carriers on line
Schedule appointments to other specialists as needed
Collect co-pays, co-insurance and self pay amounts at time of service
Handle all calls in a professional manner and direct to the proper individual
Run schedules
Communication with physicians and clinical support staff
All messages must be addressed before the end of the day
All patient information will be entered into the system by the end of the day
Make every effort to accommodate patient, according to physician protocol, when scheduling appointments
Travel to other locations as necessary
Confirm and/or reschedule appointments when needed
Filing as needed
Saturday rotation as needed
Additional duties as assigned by the manager
Preferred
Previous experience working in a busy clinic or physician office
Company
Beacon Orthopaedics & Sports Medicine
Beacon Orthopaedics and Sports Medicine offer complete orthopedic services including athletic training, chiropractic care & sports medicine.
Founded in 1996
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andy Blankemeyer
Chief Executive Officer
Recent News
Seattle TechFlash
2025-06-11
Company data provided by crunchbase