Pennsylvania Lumbermens Mutual Insurance Company · 3 months ago
Litgations Claims Manager
Philadelphia, PA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expPennsylvania Lumbermens Mutual Insurance Company is seeking a Litigations Claims Manager to oversee the results of their assigned claim unit. The role involves managing a team, handling large exposure cases, and ensuring claims are resolved promptly and equitably.
FinanceFinancial ServicesInsurance
Responsibilities
Provide direct management to assigned staff to ensure a consistent work product in all areas
Approve settlement and reserve increases for claims in excess of assigned adjustors’ authority
Provide senior management with regular status reports on all large and potentially large losses
Maintain an active diary on those claims that exceed the claim adjustors’ authority and/or require special expertise. Provide direct management on specific claims on his/ her diary
Perform periodic claim file, reserve and subrogation reviews to identify improvement areas and employee training needs and implement action plans based upon review findings
In conjunction with Claim VP’s, develop quality, service and expense goals for the unit. Provide leadership by training, developing and positioning people to attain unit goals
Actively seek and evaluate candidates for present or future employment at PLM/ILM
Build and maintain excellent relationships with policyholders and brokers. Develop and measure actions to improve customer service and ease of doing business
Monitor legislative and regulatory changes related to the lines of business handled; attend public hearings as necessary and appropriate
Perform other duties as assigned
Qualification
Required
10 years' experience in appropriate claim lines of business
Prior supervisory experience
Basic knowledge of various applicable state law systems
Strong litigation skills
Above average reading comprehension and math skills
Ability to deal with a variety of personalities and situations with professional courtesy
Experience controlling expenses
Proficient negotiation skills
Strong oral and written communication skills
Strong analytic skills and ability to pay close attention to detail
Strong customer service skills
Participate in training/education as approved by the VP of Claims
Computer proficiency and working knowledge of Microsoft Office products
Obtain adjuster's license where applicable
Preferred
College degree strongly preferred
Law degree desirable
Company
Pennsylvania Lumbermens Mutual Insurance Company
Pennsylvania Lumbermens Mutual Insurance Company is a nationally recognized property and casualty insurance carrier serving the lumber, woodworking and building material industries.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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