Valerie Health · 3 months ago
Operations Coordinator
Chattanooga, Tennessee, United States
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hr
0+ years expValerie Health is a company focused on modernizing patient and provider communication in independent specialty practices through AI technology. The Operations Coordinator will be responsible for verifying, processing, and routing clinical documents to ensure efficient operations and quality patient care.
Artificial Intelligence (AI)Communications InfrastructureDigital SignageHealth Care
Responsibilities
Support Provider Practices: Process and verify patient and referral data with a high degree of accuracy and urgency using internal and our partners’ tools
Maintain Operational Quality: Follow standard operating procedures while also surfacing bugs or patterns that impact quality or speed
Ensure Timely Turnaround: Meet internal SLAs for task completion to ensure partner practices and patients aren’t left waiting
Collaborate Across Teams: Provide feedback to Engineering and Product teams to improve tooling and automation
Continuously Improve: Participate in training and calibration to ensure ongoing quality and performance
Qualification
Required
A high school diploma or equivalent required
0-1+ years of experience in administrative support, medical data entry, customer service, or operations in a process-driven environment
Detail-Oriented: You're meticulous, accurate, and understand how small errors can have big consequences
Dependable & Consistent: You take pride in doing your job well every day and helping others do the same
Operationally Minded: You enjoy executing clear workflows and solving problems with repeatable systems
Mission-Driven: You want to make healthcare better and believe that great operations make it possible
Team-Oriented: You thrive in a collaborative environment and enjoy being part of a shared mission
Preferred
associate's or bachelor's degree preferred
Familiarity with EHRs or healthcare workflows is a plus
Benefits
(Almost) fully covered medical
Dental
Vision
401(k)
PTO
Company
Valerie Health
Valerie Health is the AI front office for independent provider groups to modernize patient and provider communication interfaces,
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$39MKey Investors
Redpoint
2025-12-16Series A· $30M
2024-04-01Seed· $9M
Recent News
2026-01-11
hypepotamus.com
2026-01-11
2025-12-25
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