Apply on Employer Site

Capital One · 4 months ago

Anti-Money Laundering, Transaction Monitoring Operations - Subject Matter Expert (SME)

Riverwoods, IL

Full-time

Onsite

Entry, Mid Level

$95K/yr - $108K/yr

1+ years exp

Capital One is a leading financial services company, and they are seeking an Anti-Money Laundering Subject Matter Expert (SME) to assist with transaction monitoring operations. The role involves conducting alert investigations, facilitating training, managing queues, and collaborating with various teams to enhance operational efficiency.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Assistance with Pipeline queue work (Conducting alert/case investigations), while maintaining high standards of production and quality. There may be exceptions based on prioritized work by the senior leadership team (25% - 50%)

Assist with the facilitation and the creation and maintenance of New Hire training, Refresher training, and other Departmental training initiatives

Ad-hoc responsibilities include assisting people leaders with duties (e.g., Suspicious Activity Report (SAR) reviews when the supervisor is on paid time off, running team huddles, etc.) and participating in appropriate meetings when overseeing teams for people leaders

Identify opportunities to partner with groups outside of the department for collaboration, consistency, and awareness, when appropriate

Active working knowledge and general awareness of Transaction Monitoring processes and procedures

Identifying process and procedural improvements, proposing potential solutions, and owning/managing the execution of ideas and outcomes

Acting as a “go-to” resource for leadership and investigators to assist in managing questions and other various needs of the workstream while managing time in production and other responsibilities

Effective Management of queue, time, and calendar. Escalating when appropriate