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B. F. Saul Company Hospitality Group · 3 months ago

Room Attendant Part Time - Best Western Dulles - starting at $16.25/hour

Sterling, Virginia

Part-time

Onsite

New Grad, Entry Level

$16.25/hr - $16.25/hr

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, operating a portfolio of over 20 business class hotels. They are seeking a Room Attendant at Best Western Dulles, responsible for cleaning guestrooms to quality standards and providing excellent guest service while adhering to health regulations.

Association

Responsibilities

Cleanliness: Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order

Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows Best Western guest service recovery program

Safety/Risk Management: Ensures a clean and safe work area in compliance with Best Western brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all Best Western procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures

Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to Best Western attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies