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Luminis Health · 4 days ago

Network Administrator - Senior

Annapolis, MD

Full-time

Onsite

Mid, Senior Level

$86K/yr - $129K/yr

4+ years exp

Luminis Health is seeking a Senior Network Administrator to oversee the operation and administration of various systems and infrastructures. The role involves maintaining and updating documentation, responding to trouble tickets, and providing third-tier support while ensuring compliance with organizational goals for business continuity and disaster recovery.

Health CareMedicalNon Profit

Responsibilities

Plans, leads and conducts the day-to-day operation, administration and all other activities of the NetApp SAN, CommVault System, VMware, Windows Server, hardware and software applications assigned

Assists in maintaining and updating As-Built documentation, testing documentation, and other information, which depicts the physical and logical configuration of the storage system, backup system, physical / virtual servers and sub-systems

Responds to trouble tickets and service request calls. Providing assistance and takes appropriate action; utilizing a variety of tools

Provides third tier support in problem escalation process while mentoring and educating tiers one and two

Communicates with users in a timely manner to ensure problem resolution and take proactive measures to prevent recurrence

Installs and configures all necessary software and hardware to support the organizations business continuity/disaster recovery plan

Enters and tracks all trouble calls into problem tracking application

Provides task management and technical support for special projects

Provides assistance with research and evaluation of proposed hardware and software modifications and upgrades

Attends classes, seminars, conferences and reviews professional literature to enhance knowledge of trends and developments related to Digital Workspace technologies

Qualification

NetApp SANsCommVault Backup SolutionVMWare ESXMicrosoft Windows ServerActive DirectoryCisco UCS serversNutanix hyper-convergedEPIC applicationsTechnical CertificationsCustomer Service SkillsTroubleshooting SkillsCommunication SkillsProblem-solving SkillsTeamwork SkillsWork under pressure

Required

Minimum of 4 years direct senior level technical SAN, Windows Server, physical and virtual infrastructure experience in an enterprise class environment

Expertise in various system's hardware, software, physical and virtual infrastructures

Knowledge of NetApp SANs, CommVault Backup Solution, VMWare ESX, Microsoft Windows Server, Active Directory and other Microsoft server platforms

Experience with Cisco UCS servers, Nutanix hyper-converged infrastructures and an understanding of specialized medical applications such as EPIC would be a plus

Excellent Communication Skills (oral and written) and Customer Service Skills

Excellent troubleshooting and problem-solving skills

Ability to manage multiple tasks

Ability to work individually or as a member of a team

Ability to work under pressure

Valid driver's license