NEXACC · 5 months ago
Client Relationship Manager
Phoenix, AZ
Part-time
Hybrid
Mid LevelNEXACC is a leading accounting firm in Phoenix seeking a dedicated Client Relationship Manager. This role is crucial for maintaining client satisfaction, fostering relationships, and driving business growth by managing client accounts and ensuring exceptional service delivery.
Accounting
Responsibilities
Build and maintain strong relationships with clients to understand their needs and preferences
Act as the main point of contact for client inquiries, requests, and issue resolution
Develop customized solutions to meet client requirements and exceed their expectations
Collaborate with internal teams to ensure timely and accurate delivery of services to clients
Identify opportunities for upselling or cross-selling additional services to existing clients
Prepare and deliver regular reports on client account status, performance, and satisfaction levels
Proactively address any client concerns or feedback to maintain high levels of client satisfaction
Stay updated on industry trends, market conditions, and competitor activities to provide strategic insights to clients
Qualification
Required
Associate degree in Business Administration, Marketing, or related field
Proven experience in client relationship management or a similar customer-facing role
Excellent communication skills, both verbal and written
Strong problem-solving abilities and a proactive approach to addressing client needs
Ability to work effectively in a hybrid work environment, balancing remote and in-office responsibilities
Demonstrated ability to meet deadlines and manage multiple priorities simultaneously
Proficiency in CRM software and Microsoft Office suite
Highly organized with keen attention to detail
Company
NEXACC
At NEXACC We are your Business Growing Partner through providing professional services and Advices to you and help your business make numerical based decision by handling your Accounting,Finance, Medical & Clinical Billing,Revenue Cycle Management (RCM), Payroll, Taxes,CFO & CPA Services with a high level of professionalism by our team of great experince and qualification in what they do.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase