HDR · 1 day ago
Tolling Consultant
HDR is an employee-owned company focused on creating a welcoming environment and making a positive impact on the world. They are seeking a Tolling Consultant to support toll agency clients in planning, delivering, and operating toll facilities, while also managing projects and contributing to business development efforts.
ArchitectureConsulting
Responsibilities
Demonstrate growth toward becoming a nationally recognized expert in a tolling practice area
Lead the development of work products such as technical documents or reports, PowerPoint presentations, Visio diagrams, and Excel models
Research tolling trends, technologies, and policies to inform client strategies
Development of conceptual tolling approaches
Conduct deep data analysis using Excel, Power BI, relational databases, and other tools
Monitor and analyze toll transaction data to identify discrepancies, trends, and revenue opportunities
Reconcile tolling data across systems and vendors to verify accuracy and completeness
Analyze business processes and recommend improvements for efficiency and accuracy
Support quality assurance reviews and recommend enhancements
Support junior level staff in their development and growth
Lead projects and manage others in the delivery of tasks with a high level of quality
Manage scopes of work, schedules, cost estimates, procurement documents, contracts, and provide oversight of project tasks, deliverables, and sub-contracts
Apply HDR’s project management and QA/QC processes
Support general program management contracts for toll-related work elements including design reviews, operations, project production, and delivery
Lead business development efforts, including writing or reviewing proposals
Identify opportunities and develop relationships with clients to secure contracts and tasks
Engage with the industry through conferences, business development meetings, and demonstrating thought leadership
Perform other duties as assigned
Qualification
Required
Bachelor's degree in related field
A minimum of 5 years related experience
Efficient use of the internet and other electronic and hard copy media for research
Strong Microsoft PowerPoint, Word, Project and Visio skills
Expert Microsoft Access and Excel skills
Strong analytical skills with the ability to compile and present summary level information
Ability to obtain, cleanse, merge and analyze data from multiple sources
Excellent interpersonal skills and strong relationship, organizational and follow-up skills
Self-starter with proven track record of accomplishments
An attitude and commitment to being an active participant of our employee-owned culture is a must
Preferred
Bachelor's degree in engineering, planning, business, data analytics, or related fields
A minimum of 7 years' experience
Familiarity with tolling roadside systems, back-office systems, and/or customer contact center operations
Proficiency in Microsoft Office applications such as Excel, Word, Visio, and PowerPoint
Strong background in data analysis and reporting
Excellent written and communication skills
Ability to handle a wide variety of tasks simultaneously requiring different skill sets
Ability to adapt to the needs of our clients and work outside of one's comfort zone
Ability to handle complex technical tasks with a can-do approach
Experience working with state DOTs, toll system integrators, planning organizations, or Toll / Thruway / Turnpike Authorities
Experience in business or management consulting
Familiarity with tolling policies, technologies, or equipment
Familiarity with data presentation and analytical tools such as Power BI, Tableau, etc
Preference is given to local candidates
Benefits
Medical
Dental
Vision
Short and long-term disability
Life insurance
An employee assistance program
Paid time away
Parental leave
Paid holidays
A retirement savings plan with employer match
Employee referral bonus
Tuition reimbursement
Company
HDR
HDR is an employee-owned design firm specializing in engineering, architecture, environmental and construction services. We’re ranked No.
Funding
Current Stage
Late StageRecent News
The Magnificent Mile Association
2025-11-11
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