co:collective · 3 months ago
Client Engagement Manager
co:collective is a creative and strategic transformation partner for purpose-led organizations. The Client Engagement Manager role involves building strong client relationships, managing projects across various practices, and collaborating with multidisciplinary teams to deliver impactful work.
Consulting
Responsibilities
Build strong working knowledge of clients’ businesses, including industry context and strategic priorities
Support senior engagement leads in building trust-based relationships with clients
Lead the day-to-day management of 1–2 projects across co:’s three practices
Own project planning and operations: timelines, workflows, team coordination, deliverables, and documentation
Act as the primary point of contact for internal teams and clients on active projects
Track budgets, scope, and team bandwidth in collaboration with senior engagement leads
Prepare materials for internal and external meetings, ensuring clarity and alignment
Facilitate project meetings and maintain detailed, actionable recaps
Support the development of proposals and SOWs for new and follow-on work
Help identify opportunities for organic growth and contribute ideas for how co: can add value
Collaborate closely with strategy and creative teams, offering input that strengthens the quality of the work
Document and share project learnings with the broader team
Qualification
Required
2-4 years of experience in client services or account management, ideally in a brand strategy, innovation, or creative agency
Experience managing complex, multi-workstream projects and collaborating across disciplines
Demonstrated success working with mid- and senior-level clients
Strong verbal and written communication skills, with comfort leading presentations and facilitating discussions
Experience working with or around strategic and creative outputs
Understanding of production workflows and how to manage timing and budgets
Collaborative spirit and a solutions-oriented mindset
Preferred
Experience in or exposure to technology, B2B, or transformation projects