Mynavi TechTus Vietnam · 5 months ago
Process Quality Assurance
What Cheer, IA
Full-time
Onsite
Mid, Senior Level
4+ years expMynavi TechTus Vietnam is seeking a Quality Assurance Specialist responsible for ensuring the quality and reliability of products or services. The role involves designing and implementing quality assurance processes, conducting audits, and collaborating with various teams to improve quality standards.
Information Technology & Services
No H1B
Responsibilities
Design, implement, and maintain quality assurance processes across the development lifecycle
Define quality metrics and benchmarks to evaluate and improve product or service quality
Ensure that QA processes align with industry standards and internal objectives
Conduct regular internal audits, process reviews, and quality inspections
Identify deviations from established processes and ensure timely corrective actions
Maintain comprehensive records of QA activities, including audit results, non-conformities, and resolutions
Generate reports on quality performance metrics, trends, and improvement progress
Collaborate with cross-functional teams (Dev, APM, Ops) to identify inefficiencies and improvement opportunities
Propose and drive changes that enhance quality, reduce defects, and improve operational efficiency
Promote adoption of best practices and continuous improvement initiatives
Conduct training sessions and create educational materials on QA standards and procedures
Support team members in understanding and applying quality principles in their work
Investigate quality issues through structured root cause analysis techniques
Collaborate with relevant teams to implement corrective and preventive actions (CAPA)
Analyze customer feedback, complaints, and return data to identify trends and pain points
Translate feedback into actionable quality improvements
Stay current with relevant quality regulations, standards (e.g., ISO, CMMI), and best practices
Ensure ongoing compliance with all required certifications and regulatory frameworks
Proactively identify potential quality-related risks across the product or service lifecycle
Develop risk mitigation strategies and contingency plans
Champion a culture of quality excellence and continuous improvement across the organization
Encourage team-wide ownership of quality and open sharing of ideas for improvement
Qualification
Required
Have more than 4 years of experience in software quality assurance roles
In-depth knowledge of software development processes, testing methodologies, and quality assurance principles
Familiarity with industry quality standards and frameworks, such as ISO 9001, CMMI, or Agile methodologies
Having abilities and working knowledge of data analysis/statistical methods
Outstanding communication skills
Excellent organizational and leadership skills
Preferred
Experience with quality management tools and software testing tools is a plus
Relevant certifications in quality assurance or quality management are advantageous
Benefits
Premium health insurance package for extra protection.
Equipped with MacBook/Laptop & the latest technology to enhance productivity.
Sponsored international certification exams, supporting professional advancement.
Open, flexible, and supportive work culture.
Exciting activities such as Open Talks, Project Trips, Sports Day, Year-End Parties, PlayStation, etc.
Flexible Working Hours from Monday to Friday (8:00 AM – 11:30 AM | 1:00 PM – 5:30 PM).
Company
Mynavi TechTus Vietnam
Mynavi TechTus Vietnam is a trusted IT outsourcing partner specializing in web system and mobile app development for Japanese clients.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-02-26
Company data provided by crunchbase