TreviPay ยท 3 months ago
Client Accounts Receivable Specialist I
TreviPay is a global leader in B2B payments and invoicing, providing innovative solutions to enhance customer experience. They are seeking a self-motivated Client Accounts Receivable Specialist I to handle collections and accounts receivable duties, ensuring excellent service to both internal and external stakeholders.
Data ManagementFinancial Services
Responsibilities
Facilitate the execution of TreviPay's Standard Operating Procedures (SOP) to support B2B collection efforts
Provide an elite customer experience in all interactions via phone, email and meeting, with both internal and external stakeholders
Answer incoming phone calls, make outbound calls, and successfully respond to customer inquiries
Meet/exceed departmental KPI's (past-due rate, 60+%)
Demonstrate the ability to meet/exceed both quality and productivity performance expectations
Respond to customer/client inquiries in an accurate and timely manner
Respond to requests for information, such as payment history and open invoice requests, and navigate core systems as needed
Demonstrate the ability to solve for root cause, helping to set customers up for future success
Qualification
Required
Ability to multi-task and make routine decisions
Ability to work quickly and accurately simultaneously
Ability to meet deadlines
Customer-centric focus and professional demeanor
Strong communication skills including writing, speaking and active listening
Positive attendance, dependability, and reliability
Proven ability to assess, prioritize, and balance daily workload
Proficient knowledge of Windows applications, including Outlook, intermediate Word, and Excel
Attention to detail
Listens with empathy
Preferred
0-1 years of experience preferred
High School/ College/ Bachelor Degree preferred
Benefits
Paid parental leave
Generous paid time off
Medical, dental, vision, FSA, Life/AD&D, long and short term disability
401K matching
Employee referral program
Company
TreviPay
TreviPay is a global transaction management company providing payment processing & data management services for B2B transactions.
H1B Sponsorship
TreviPay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (4)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2020-07-30Acquired
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