Intercom · 6 days ago
Senior GTM Data Analyst - Enterprise and Outbound Sales
San Francisco, CA
Full-time
Hybrid
Senior Level
$191K/yr - $228K/yr
5+ years expIntercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. In this role, you will provide data-driven insights to optimize Enterprise and Outbound sales strategies, collaborating with various teams to track and report on key performance metrics.
CRMMarketing AutomationSaaSSales Automation
Responsibilities
Oversee the development of analytical models and reporting tools that provide transparency into GTM performance, on strategic initiatives, and other aspects of our prospect-facing motions
Lead quarterly planning for Enterprise and Outbound sales motions, and align targets with Finance and Success
Partner closely with Sales, Marketing, and Finance to provide actionable insights, forecast performance, and evaluate market opportunities
Drive business change by developing a keen understanding of the business and making data-driven recommendations
Synthesize prospect insights, market trends, and customer journey data to inform GTM planning and innovation
Qualification
Required
5+ years of experience in analytics, GTM, or a related field
Strong GTM knowledge and experience with Sales and Success functions
Expertise in data analytics and business intelligence tools (e.g., SQL, Tableau, Looker, Python, R)
Demonstrated ability to establish highly collaborative relationships with cross-functional teams across the GTM organization
Strong strategic mindset, with a demonstrated ability to influence senior stakeholders through data-driven insights
Excellent communication and storytelling skills, with the ability to present complex data in a clear, actionable manner
Benefits
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
Company
Intercom
Intercom is a software company that creates modern customer service software that redefines how businesses support their customers.
1001-5000 employees
H1B Sponsorship
Intercom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (8)
2023 (4)
2022 (5)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$240.75MKey Investors
Kleiner PerkinsIndex VenturesICONIQ Growth
2018-03-27Series D· $125M
2016-04-07Series C· $50M
2015-08-26Series C· $35M
Leadership Team
Eoghan McCabe
CEO, Chairman, and Co-founder
Ciaran Lee
Co-Founder
Recent News
2025-10-31
Company data provided by crunchbase