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Petsense by Tractor Supply · 1 day ago

Groom Tech, Petsense

Middleburg, FL

Part-time

Onsite

New Grad, Entry Level

Petsense by Tractor Supply is a company dedicated to providing excellent customer service and care for pets. The Groom Technician role involves interacting with customers, performing grooming tasks, and ensuring the safety and well-being of animals while supporting selling initiatives.

PetRetailTraining

Responsibilities

Maintain regular and predictable attendance

Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs

Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable

Groom Technicians are required to perform a combination of the following duties throughout their day

Safe Pet Handling

Bathing, Drying, Brushing and Combing all coat types

Nail Trimming

Ear Cleaning

Preparatory Hair Trimming

Basic Clipper Techniques

Basic Finishing Techniques

Customer Service Skills

Demonstrating Professionalism

Equipment Handling and Maintenance

Ensures the safety and well-being of animals

Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners

Practice Safety and Sanitization protocols

Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients

Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations

Maintains records of all pet clients to include services provided and vaccination records

Operate computer as needed

Recovery of store, if needed

Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required

Complete all documentation associated with any of the above job duties

May also be required to perform other duties as assigned

Qualification

Safe Pet HandlingBathingDryingBasic Clipper TechniquesCustomer Service SkillsEquipment HandlingDemonstrating ProfessionalismPractice Safety ProtocolsRecord KeepingCommunication Skills

Required

Must be comfortable working with dogs and cats

Ability to demonstrate patience and compassion for animals

Must provide own tools (clippers, blades, shears) or be willing to purchase required tools

High school diploma or equivalent required

Completed Level 1 Paragon Training and received certification through Petsense

Any suitable combination of education and experience will be considered

Associates must be able to read, write and count accurately

Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds

Ability to stand and maintain a stationary position for up to 8 hours while grooming animals

Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon

Ability to utilize grooming instruments including shears and dryers

Ability to occasionally lift or reach merchandise overhead

Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment

Ability to constantly operate store equipment such as computer, cash register, and other store equipment

Ability to read, write, and count accurately to complete all documentation

Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers

Ability to successfully complete all required training

Preferred

Working environment is favorable, generally working inside with moderate noise

Requires work in assigned area of groom shop

Exposure to wet conditions, particularly when bathing dogs

Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets and pet waste

Exposure to cats and dogs of all sizes, breeds and temperaments

Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours

Promote a safe and productive work environment for all Team Members, customers, vendors and adhere to Company safety training and guidelines

Benefits

Medical, dental, and vision coverage

Company-paid life and disability insurance

Paid parental leave

Tuition reimbursement

Family planning resources such as adoption and surrogacy assistance

Company

Petsense by Tractor Supply

Petsense, a wholly owned subsidiary of Tractor Supply Company (NASDAQ: TSCO), is a pet specialty retailer focused on meeting the needs of pet owners, primarily in small and mid-size communities.

Founded in 2005