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Flow Control Group · 1 day ago

IT Solutions Manager

Charlotte, NC

Full-time

Hybrid

Senior Level

5+ years exp

Flow Control Group is a leading provider of fluid handling, process, and industrial automation solutions across North America. The IT Solutions Manager will lead the operational system design and optimization of ERP solutions, serving as a liaison between IT and business units to ensure that complex business needs are met with high-performing configurations and integrations.

FuelIndustrialIndustrial Automation

No H1B

Hiring Manager

Jessica Pabst

Responsibilities

Solution and design robust ERP solutions that align with business standard operating procedures (SOP) in distribution fulfillment, service, procurement, assembly, and finance

Identify opportunities to streamline business processes using ERP capabilities

Serve as the primary liaison between IT and business units

Partner with business analysts and IT developers to gather and translate functional requirements into technical solutions

Lead technical design for integrations between ERP and external systems (CRM, eCommerce, WMS, EDI, BI tools)

Collaborate with finance, operations, sales & supply chain, and other departments to gather requirements

Create and maintain detailed technical documentation, functional flow diagrams, and data mappings

Serve as a technical lead during implementation and post-go-live support, and mentor junior team members

Ensure data integrity, system performance, and compliance with internal controls

Lead and manage the ERP Solutions team, including hiring, onboarding, and training new staff

Motivate, mentor, and support career development for team members while fostering a positive, inclusive culture

Set clear expectations, KPIs, and objectives aligned with company goals, and monitor team performance through regular reviews

Address performance issues, recognize achievements, and implement improvement plans as needed

Develop action plans, monitor progress, and adjust strategies in response to changing circumstances

Analyze problems, identify root causes, make informed decisions under pressure, and lead through uncertainty

Track key metrics, generate reports for leadership, and maintain accurate records of team activities and outcomes

Qualification

ERP systemsSQLERP integrationAI agents managementCloud ERP transformationSix SigmaProblem analysisCommunication skillsDocumentation skillsTeam management

Required

5+ years of hands-on experience with ERP systems, including multi-site or multi-brand implementations

Proficiency in SQL – understanding complex queries and working with large data sets

Deep understanding of ERP data flow, and integration points

Solid grasp of business processes in distribution, logistics, procurement, and service operations

Strong communication and documentation skills; ability to work with cross-functional teams

Bachelor's degree in computer science, Information Systems, or related field, or equivalent professional work experience

Must have ability to legally work in the United States without sponsorship and ability to travel international

Ability to travel to business locations throughout USA, Canada, and Mexico up to 30% or 1-2 weeks per month, as needed

Preferred

Experience creating/managing AI agents through CoPilot/ChatGPT/Claude/other are desired

Experience with scaled ERP transformation in the Cloud is strongly desirable

Experience with Six Sigma, Lean operations process is desirable

Benefits

Medical, Dental and Vision insurance (among other plans)

Competitive 401(k) matching program

Career growth opportunities

Employee referral program

Paid time off and holidays

Parental leave

Company

Flow Control Group

Flow Control Group is a leading solutions provider focused on technically oriented products and services for the flow control, fluid handling and process & industrial automation sectors with locations throughout the U.S.

Founded in 2014

Charlotte, North Carolina, USA

1001-5000 employees