Oportun · 1 month ago
Senior Product Manager, Ecosystem Onboarding and Growth (R13532)
United States
Full-time
Remote
Senior Level
5+ years expOportun is a mission-driven fintech focused on empowering its members with financial tools for a better future. The Senior Product Manager will lead the onboarding experience for the mobile app, ensuring a seamless journey from download to product activation while collaborating with various teams to enhance user engagement and compliance.
Consumer LendingDebit CardsFinancial ServicesFinTech
Responsibilities
Own the Onboarding Journey: Define and execute the vision, strategy, and roadmap for app onboarding across lending and savings
Drive Activation & Engagement: Increase first-login conversion, identity verification success rates, and first product usage through thoughtful UX and data-driven experimentation
Partner Across the Business: Collaborate with design, engineering, marketing, operations, risk, compliance, and retail partners to deliver a unified onboarding experience
Balance Growth & Trust: Ensure onboarding experiences maximize member conversion while maintaining regulatory compliance (KYC, fraud prevention, TCPA/CTIA, CAN-SPAM, etc.)
Measure What Matters: Establish and track KPIs such as app activations, verified identities, successful loan disbursements, savings deposits, and retention
Champion the Member: Bring empathy and customer-centric thinking to every decision, making onboarding simple, accessible, and confidence-inspiring
Innovate & Experiment: Use A/B testing, funnel analytics, and behavioral insights to continuously improve the onboarding journey
Qualification
Required
5–8+ years in product management, with at least 3 years focused on onboarding, growth, or mobile app experiences—ideally in fintech, banking, or consumer technology
Familiarity with lending, savings, payments, or other regulated financial services; experience with KYC, identity verification, or compliance-driven flows is a plus
Comfortable working with engineering on APIs, SDKs (e.g., Plaid), mobile architecture, and data integrations
Skilled in analytics (SQL, Amplitude/Mixpanel, etc.) and experimentation frameworks
Proven ability to translate customer insights into elegant, impactful product experiences
Strong cross-functional collaboration, storytelling, and influence skills—able to align executives, peers, and partners behind a shared vision
A track record of delivering high-quality, impactful features at speed in dynamic environments
Company
Oportun
Oportun is a digital banking platform that offers personal loans and financial services to people with limited credit history.
1001-5000 employees
H1B Sponsorship
Oportun has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (25)
2023 (27)
2022 (84)
2021 (52)
2020 (41)
Funding
Current Stage
Public CompanyTotal Funding
$3.2BKey Investors
CastlelakeNeuberger BermanWebBank
2025-10-14Post Ipo Debt· $247M
2025-08-21Post Ipo Debt· $538M
2025-06-05Post Ipo Debt· $439M
Leadership Team
Raul Vazquez
CEO
Recent News
Greylock
2025-12-30
2025-12-18
Company data provided by crunchbase