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Emprime Solutions · 3 months ago

Front Desk Concierge South Florida

Boca Raton, FL 33433

Full-time, Part-time

Onsite

New Grad, Entry Level

$16/hr - $18/hr

Emprime Solutions LLC is a provider of concierge services, specializing in luxury residential apartments across Florida, New Jersey, and Pennsylvania. They are seeking multiple enthusiastic and responsible front desk concierges to provide exceptional customer service while maintaining a professional and welcoming environment.

Consumer Services

Responsibilities

Greet guests and visitors in a friendly, professional manner

Provide information about the facility and services

Answer phone calls and respond to inquiries

Assist with guest check-ins and check-outs

Maintain the security of the premises by monitoring access points

Perform administrative tasks as needed, including managing reservations and scheduling appointments

Ensure cleanliness and organization of the front desk area

Assist with food and packages delivery

Communicate with management effectively

Handle guest requests, complaints, or concerns promptly and effectively

Qualification

Customer service experienceCommunication skillsInterpersonal skillsProblem-solving abilitiesOrganizedMultitaskingProfessional demeanorDetail-oriented

Required

Prior experience in customer service, hospitality, or a front desk role is preferred

Excellent communication and interpersonal skills

Ability to work flexible hours

Must be detail-oriented, organized, and able to multitask

Friendly, approachable, and professional demeanor

Strong problem-solving abilities and abilities to stay calm under pressure

Clean and well-polished appearance, with a professional business attire standard. This includes a black blazer, black shirt and tie along with black slacks and black dress shoes