NEOGOV · 4 months ago
Assistant Director - Financial Aid
Wheeling, WV
Full-time
Onsite
Entry, Mid Level
$40K/yr - $63K/yr
2+ years expNEOGOV is a company that focuses on providing services in the educational sector, and they are seeking an Assistant Director of Financial Aid. This role involves providing guidance on student aid programs, managing financial aid operations, and ensuring compliance with relevant regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Rotates with other office staff to handle “on demand/walk-in” student aid advising
Facilitates student financial aid file review. Verifies application information and assesses the validity of documentation including the review and correction of student aid reports
Packages and awards student financial aid in accordance with institutional and governmental policies and regulations
Manages federal grant and loan origination & disbursement reporting via electronic processes. Manages AmeriCorps funding awards
Imports ISIRs daily and ensures that the appropriate required documents are scheduled
Responsible for setup, processing, awarding and notifications of all scholarship funds including communications with students, high schools, WVNCC recruiter, the WVNCC Foundation, business office and outside scholarship funding organizations
Manages “Return of Title IV” processing including understanding of current regulations on all fund types, audit documentation, student processes and notifications and coordination of fund return with the business office
Assists in aid transfer processes to the Business Office. Handles regular reconciliation of accounts for assigned programs
Monitors enrollment confirmation and early alerts for attendance issues and takes appropriate action regarding aid eligibility. Assist with monitoring “Still Owes List,” then “holding” students in classes and tracking attendance for fund disbursement
Responsible for processing applications, administering and managing all WV State aid programs
Coordinates with Human Resources Development to ensure student eligibility for employment (work-study) placement and new student orientations. Processes student employment paperwork, posts/monitors student employment earnings, tracks FWS expenditures and keeps director informed
Cross-trains with other staff as backup for retrieval of electronic applications for the Department of Education secure site
Participates in open houses, college night and community events to present financial aid information
Maintains current knowledge of federal and state aid regulations as they relate to assigned duties as well as institutional goals and objectives regarding financial aid
Maintains an up-to-date Policies and Procedures Manual
Assists with default management to achieve lowest loan default rate
Assists with general office operations and perform other administrative duties as assigned
Understands the interdependence of other areas of the college such as billing, admissions, and registration and works with those areas to proactively resolve student issues
Establishes and maintains a positive working relationship with internal and external school contacts to gather information and identify and resolve issues
Qualification
Required
Bachelor's Degree in Business, Finance, Education, Higher Education or a related Field, required
2 year + Customer service experience
1 year + College financial aid experience
Proficient in English written and verbal communication skills
Knowledge of financial aid regulations and programs
Knowledge of and ability to understand the Title IV federal student aid statute and regulations
Knowledge of the State of WV financial aid regulations and programs
Demonstrated time management and priority setting skills
Ability to perform and prioritize multiple tasks
Demonstrated customer service skills
Excellent organizational skills
High-level computer skills including Microsoft Work, Outlook, and Excel skills
Knowledge of and ability to understand the Federal Educational Rights and Privacy Act and other federal, state, and institutional policies and procedures
Preferred
2 year + Community College experience
Benefits
Retirement with employer matching
Health insurance
Paid vacation and sick leave
Holiday pay
Life insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase