Owen Equipment Company · 4 months ago
Director of Parts Sales
Portland, OR, USA
Full-time
Onsite
Lead/Staff, Director/Executive
$115K/yr - $120K/yr
2+ years expOwen Equipment Company is one of the largest Vactor and Elgin dealers in the United States, specializing in selling, servicing, and renting sewer cleaners and related equipment. They are seeking an experienced Director of Parts Sales to establish goals for the parts department, manage budgets, and drive parts sales while ensuring customer satisfaction.
CommunitiesIndustrialManufacturing
Responsibilities
Work with senior leadership to establish overall goals and objectives for the parts department
Develop and manage the department's budget, analyzing financial reports to identify areas for improvement
Hire, train, and monitor the performance of all parts department staff
Maintain inventory consistent with the requirements of the various departments
Create pricing guidelines for customer categories
Work closely with the internal and external customers to ensure the timely turnaround of needed parts
Provides technical assistance to customers
Develop and enforce SOPs for working with customers to ensure maximum customer satisfaction
Resolve customer inquiries and complaints in a timely and professional manner
Drive parts sales by identifying opportunities, implementing marketing initiatives, and monitoring department performance metrics
Contributes to team effort by accomplishing related results as needed and according to deadline
Utilize CRM to effectively manage and report on customer base
Other duties as assigned or required
Drive e-commerce growth
Qualification
Required
Strong problem-solving skills and the ability to make decisions under pressure
Ability to effectively communicate with customers, suppliers, technicians, and other team members
Strong organizational and time management skills
Successfully builds and maintains strong internal/external relationships
Successfully drives for results & drives change management
High attention to detail
Minimum two years of related experience (equipment Industry experience highly preferred)
Ability to motivate team and drive results
Highschool diploma
A valid driver's license
Must be able to successfully pass a background check and drug screening
Ability to travel 50%
Preferred
P&L Management experience preferred
Benefits
Full Benefits Package including Medical, Dental, Vision, FSA, HSA, and 100% company paid Life and LTD.
PTO that accrues weekly
Seven paid holidays (eligible after 30 days from start)
401(k) with company match.
Company
Owen Equipment Company
Owen Equipment has been very successful by representing only the finest products built for the areas we serve.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-11-15Acquired
2013-05-12Series Unknown
Recent News
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