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Beltone · 1 day ago

Patient Care Coordinator (Administrative Assistant)

Warsaw, IN

Full-time

Onsite

Entry Level

$15/hr - $15/hr

2+ years exp

Beltone is committed to delivering premium patient care in a collaborative work environment. The Patient Care Coordinator will support the Hearing Care Professional, manage appointments, assist with marketing efforts, and ensure compliance with documentation and financial processes.

Health CareMedicalMedical Device

Responsibilities

Administrative Support: Perform a range of office tasks efficiently

Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison

Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement

Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals

Communication: Handle incoming calls and follow up with patients professionally

Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility

Financial Processing: Manage payments, reconcile cash balances, and oversee inventory

Office Environment: Maintain a clean, welcoming workspace

Qualification

Office administrationCustomer serviceMS OfficeSales experienceOrganizational skillsTeam playerSelf-motivated

Required

High School diploma or equivalent

Proficiency in MS Office

Flexible to work varying hours

Preferred

2 years' experience in office administration, sales, or customer service

Benefits

Paid Time Off (PTO)

Paid Holidays

Employee Assistance Program (EAP) – Providing support for personal and work-related challenges

Employee Engagement through Nectar – Recognition and rewards program

401(k) (Non-Matching) Retirement Plan

Company

Beltone

Named by Newsweek & USA TODAY as one of America’s Best Hearing Retailers and as one of Forbes Best Employers, Beltone has been a trusted leader in the hearing care industry for 85 years providing reliable, affordable, and advanced hearing aids.

Founded in 1940

Chicago, Illinois, US

1001-5000 employees