La La Land · 3 months ago
General Manager
Scottsdale, AZ
Full-time
Hybrid
Mid LevelLa La Land Kind Cafe is seeking a General Manager to oversee all aspects of operations. The role involves managing staff, ensuring compliance with health and safety regulations, maintaining customer service standards, and managing budgets.
EmploymentFood and BeverageRestaurantsSocial Impact
Hiring Manager
Francesca Reihani
Responsibilities
Oversee day-to-day operations of the coffee shop, ensuring a smooth and efficient workflow
Manage and lead a team of baristas and support staff, fostering a positive work environment
Implement and enforce company policies and procedures to maintain high standards of service and cleanliness
Monitor inventory levels, place orders, and manage supplier relationships to ensure consistent supply of high-quality ingredients and products
Develop and execute strategies to enhance customer satisfaction and loyalty
Maintain a strong focus on financial performance, including budgeting, cost control, and revenue growth
Create and implement marketing initiatives to attract new customers and retain existing ones
Conduct regular staff training sessions to enhance product knowledge and service skills
Handle customer feedback and resolve issues promptly and professionally
Stay informed about industry trends, competitor activities, and market changes to make informed business decisions
Qualification
Required
Proven experience in a managerial role within the food and beverage industry, preferably in a coffee shop setting
Strong leadership and interpersonal skills with the ability to motivate and inspire a team
Exceptional organizational and time management abilities
Financial acumen with the ability to analyze and interpret financial statements
Excellent communication skills, both written and verbal
Knowledge of health and safety regulations and compliance
Flexibility to work evenings, weekends, and holidays as required
Passion for coffee and a commitment to delivering an exceptional customer experience
Benefits
Medical, dental, vision benefits
401k
Participation in company’s profit interest plan
Annual bonus based on KPI’s
Phone Stipend
Food & Beverage allowance
Company discounts
Paid Time Off
Sick Time
Company
La La Land
Here at La La Land, we believe that success is measured on the positive impact we make in society.
Founded in 2018
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$62.3MKey Investors
Stripes
2025-10-30Private Equity· $42.3M
2023-07-05Series Unknown· $20M
Leadership Team
Francois Reihani
Founder + CEO
Recent News
2025-05-07
Company data provided by crunchbase