American Parking & Services · 3 months ago
Hotel Bell Attendant - San Antonio, TX
San Antonio, TX, USA
Full-time, Part-time
Hybrid
New Grad, Entry Level
$10/hr - $10/hrAmerican Parking & Services is a national parking services provider specializing in hospitality-focused parking solutions. The Bell Attendant is responsible for creating a positive first and last impression by assisting guests with luggage, providing directions, and ensuring smooth arrivals and departures, while maintaining a professional demeanor and contributing to an exceptional overall hospitality experience.
Retail
Responsibilities
The Bell Attendant assists guests with luggage handling and provides support during check-in and check-out to ensure a smooth, welcoming experience. They greet guests, manage luggage transfers, explain hotel amenities, coordinate departures, and help arrange transportation, all while maintaining professionalism and attentiveness to enhance guest satisfaction
The Bell Attendant enhances the guest experience by arranging transportation, offering local recommendations, and coordinating with staff to fulfill guest requests, ensuring smooth travel and exceptional service throughout their stay
The Bell Attendant supports guest satisfaction by promptly handling requests, providing Attendant recommendations, and assisting with deliveries, all while maintaining a professional and welcoming presence to create a positive and memorable guest experience
The Bell Attendant ensures a positive first impression by keeping the lobby and bell stand clean, organized, and welcoming while maintaining luggage carts and equipment to support a smooth and professional guest experience
The Bell Attendant upholds safety and security by following proper procedures for handling guest belongings, assisting during emergencies, and monitoring the lobby and entrance to maintain a safe, orderly, and welcoming environment
Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility
Qualification
Required
A high school diploma or GED is required
Experience in parking, hospitality, or a similar customer service field is beneficial
A valid driver's license and reliable transportation are required for this role
Maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period
Candidates must also pass and maintain a clean background check
Provide exceptional guest service through professional communication, active listening, and personalized assistance
Handle guest luggage safely and efficiently, ensuring belongings are transported with care and discretion
This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods
Flexibility to work nights, weekends, and holidays is essential to support guest needs and hotel operations
Benefits
Health Benefits – Medical, vision and dental insurance – Upon eligibility
401K – Upon eligibility
Supplemental Insurance – Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Continuous nationwide growth opportunities.
Paid time off
Paid training
Tuition assistance through Bellevue University – Up to $5,250 per year
Nationwide discounts through Perks at Work
Military friendly employer
Company
American Parking & Services
Since 1980, American Valet has been the premier parking service company in the Southwest Region.
Founded in 1980
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase