Industrial Electric Mfg. (IEM) · 1 day ago
Field Service Engineer - Rotary UPS
Aberdeen Proving Ground, MD
Full-time
Onsite
Mid, Senior Level
$50/hr - $55/hr
4+ years expIndustrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. The Senior Field Service Engineer will specialize in rotary UPS power system distribution builds and will be responsible for on-site startup, commissioning, and preventative maintenance of RUPS systems, ensuring high-performance power solutions in various environments.
AutomotiveElectronicsLogisticsManufacturing
Responsibilities
Lead and perform on-site startup, commissioning, and preventative maintenance of RUPS systems, including generator integration, flywheel validation, and facility electrical infrastructure
Perform functional testing, load bank testing, system synchronization, and complete system validation to ensure all components meet performance specifications
Troubleshoot and resolve complex electrical and mechanical issues related to generators, flywheels, switchgear, control systems, fuel systems, and coupling assemblies
Follows a scientific step-by-step process to troubleshoot equipment issues. Captures data and troubleshooting steps concisely and accurately to facilitate effective communication to internal and external parties
Works directly with 3rd party equipment vendors and customers to help resolve re-occurring issues with vendor equipment within IEM’s integrated RUPS systems
Perform functional tests, load tests, synchronization, and RUPS system validation
Troubleshoot and resolve complex electrical and mechanical issues related to generators, flywheels, switchgear and related control systems
Interface with clients, contractors and internal IEM teams during commissioning and acceptance testing
Ensure all startup and commissioning documentation, test reports, onsite daily reports and required customer records are completed, submitted accurately and on time
Provide technical support and guidance during new installations and system upgrades
Train Field Service junior technicians on proper startup, commissioning procedures, troubleshooting protocols, preventative maintenance and how to operate the equipment safely
Maintain compliance with all industry and company safety standards, company procedures and client specific safety protocols
Communicate with Product Engineering and Design Teams with regards to important product bulletins that would affect service, software upgrades, product upgrades or maintenance factors
Travel to customer sites to lead commissioning activities with junior techs/engineers or complete commissioning independently
As required, travel to the manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing
Assists with project start-up and resolving punch list items found at the jobsite. Work with the customer site superintendents or project managers to update punch lists and ensure jobs are closed out correctly
Provide detailed field trip reports that list the issues found onsite to the IEM manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications. Works with production, service and engineering teams to help resolve any deficiencies that are found
Work with the Field Service Leads in scheduling additional field resources and/or teams to cover service needs
Proven ability to manage complex power distribution projects, obtains great technical aptitude and has good communication skills
Performs other duties as required by supervisor
Lead and support field integration of new RUPS and generator technologies with existing infrastructure, ensuring system compatibility and optimal performance
Analyze system performance and implement improvements to enhance efficiency, reliability and scalability of existing power systems on customer sites
Qualification
Required
BSEE or MSEE
Minimum 4 years of field experience working with RUPS-UPS power systems, rotary systems, or generator-based power systems
Prior experience in commissioning engineering, power systems integration, or generator field service strongly preferred
4 years' experience as an electrical engineer
Professional Engineer (PE) License a Plus
Proficient in Microsoft Office applications
A strong desire to grow and develop with a passion for providing excellent customer service
OSHA 10/30 certification
NFPA 70E certification
Advanced technical expertise, mechanical aptitude, leadership skills, and hands-on field experience with both electrical control systems and rotating equipment such as generators and flywheels
Strong troubleshooting skills and a commitment to delivering high-performance power solutions in data centers, hospitals, industrial facilities, and utility-scale environments
Proficiency in Power/automation programming languages and ladder logic (IEC, Python, Java, SQL, HTML)
Strong hands-on experience with rotating equipment, diesel generator systems, and mechanical diagnostics
Experience with electrical troubleshooting, including relay testing, load bank setup, and flywheel system commissioning
Experience with load bank testing, grounding systems and protective relay testing
Ability to read and interpret electrical drawings, schematics, and one-line diagrams
Proficiency with diagnostic and testing tools - (oscilloscopes, megohmmeters, etc.)
Experience and proficient with industrial power system controls and monitoring technologies
Communication Protocols-(Modbus/TCP, OPC, DNP3, ARP, IoT, DHCP, HTTP and IP)
Familiar and Experience with the TCP/IP suite
Experience with the utilization of Loop2k and Modscan
Ability to analyze and interpret engineering documents, codes, standards and technical procedures
Experience with RUPS power system controls engineering, including ATO programming in PLC's, Protective Relays and HMI's
Strong technical ability related to verbal and written communication skills, with the ability to convey technical information to both technical and non-technical stakeholders
Excellent analytical and problem-solving skills, with the ability to troubleshoot complex power systems with field service personnel remotely or in person to resolve technical issues on a customer site
Benefits
Competitive salary and performance-based incentives.
Health, dental, vision insurance and 401K.
Paid time off and holidays.
Professional development and training opportunities.
Company
Industrial Electric Mfg. (IEM)
Industrial Electric Mfg. is an electronic manufacturing company that provides electrical distribution equipment.
1001-5000 employees
H1B Sponsorship
Industrial Electric Mfg. (IEM) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2023 (2)
2022 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Clayton Such
Chief Executive Officer
Warren (Jay) Potter
Interim Chief Financial Officer
Company data provided by crunchbase