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Movement Mortgage · 3 months ago

Branch Manager

Danville, Virginia

Full-time

Onsite

Mid Level

Movement Bank is dedicated to serving communities with a mission that goes beyond traditional banking. They are seeking a Branch Manager to develop strategies for customer growth, oversee branch operations, and lead a high-performing team while ensuring compliance and exceptional customer service.

FinanceFinancial ServicesMortgageReal Estate

Responsibilities

Develop and execute strategies to grow the branch’s customer base and deposit portfolio

Identify and pursue opportunities to deepen relationships with existing customers and attract new business clients

Represent the bank at community and networking events to promote services and build relationships with local businesses and organizations

Ensure the branch meets or exceeds established financial goals, including revenue, deposit growth, and loan production targets

Monitor and analyze branch performance metrics and implement action plans to address areas for improvement

Oversee daily branch operations, including cash handling, security, and transaction processing

Manage expense budgets to optimize profitability while maintaining operational efficiency

Recruit, train, and mentor branch staff to develop a high-performing and customer-focused team

Set clear performance expectations and conduct regular performance evaluations

Foster a positive work environment that promotes teamwork, accountability, and employee engagement

Address employee concerns and provide guidance to support professional development

Champion a culture of exceptional customer service by modeling and reinforcing high standards

Address escalated customer issues and complaints promptly and effectively

Gather customer feedback to identify opportunities for service improvements and innovation

Act as a visible and active member of the community, participating in local events and charitable initiatives

Build and maintain relationships with community leaders and organizations to enhance the bank’s reputation and identify partnership opportunities

Ensure all branch activities adhere to internal policies, procedures, and regulatory requirements

Conduct regular audits and risk assessments to maintain a compliant and secure branch environment

Stay informed about changes in banking regulations and ensure staff training on compliance updates

Other duties as assigned

Qualification

Branch Operations ManagementBusiness DevelopmentLeadershipTeam ManagementCustomer Service ExcellenceRegulatory ComplianceCommunity Engagement

Required

Develop and execute strategies to grow the branch's customer base and deposit portfolio