McCalla Raymer Leibert Pierce, LLP ยท 3 months ago
Foreclosure Communications Specialist
Roswell, GA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $24/hrMcCalla Raymer Leibert Pierce, LLP is a law firm specializing in foreclosure services. The Foreclosure Communications Specialist serves as the first level telephone contact for clients and outside parties, providing accurate information and assisting with various administrative tasks.
Legal
No H1B
Responsibilities
Act as the primary telephone contact for firm clients, borrowers, and outside third parties
Update internal case management system with substance of calls and communicate action items to appropriate team members
Update third party client systems with various data points
Monitor Deed Request Inbox and ensure timely/thorough responses
Assist with Reinstatement/Payoff Requests
Verify identity of callers and use discretion in release of information
Interpret information in the case management system and relay to callers, as appropriate
Provide accurate and appropriate information to callers, based on their identity and relationship to the file
Identify calls in need of escalation and escalate appropriately in a timely manner
Conduct themselves with professionalism, positivity, and courtesy at all times, even when faced with difficult or unhappy callers
Maintain proper and thorough notes within internal and client systems of record
Assist with various administrative tasks as needed in support of the FC South Team/Dept
Keep managers informed of issues or concerns
Qualification
Required
High degree of attention to detail
Superb verbal and written communication skills
Positive, courteous, and professional demeanor required
Self starter with the ability to function with minimal supervision
Ability to multi task and prioritize tasks with competing priorities
Ability to work with staff and attorneys across multiple teams and states
Effectively working as a team player and promote a congenial, collaborative environment
Prior knowledge of foreclosure processes
Proficiency in Microsoft Office products, including Word and Excel and Adobe PDF
Associate Degree or the equivalent in professional experience
Benefits
Comprehensive compensation and benefits package
Company
McCalla Raymer Leibert Pierce, LLP
McCalla Raymer Leibert Pierce, LLP is a full service Residential and Commercial Real Estate Legal Services firm with a combined 75 years of experience specializing in: Foreclosure, Bankruptcy, Eviction, Commercial Origination and Workout Transactions, Complex Litigation, Title Curative/Litigation and Closing Services; representing large to small financial institutions and Investors for matters in Alabama, California, Connecticut, Florida, Georgia, Illinois, Kentucky, Mississippi, Nevada, New Jersey, New York, Ohio, Oregon, Pennsylvania, Texas and Washington offices to assist our clients with exceptional quality service.
Founded in 1975
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Anil Sharma
CFO & CIO
David Richard
CFO
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