OpenAI · 3 months ago
Datacenter Hardware Operations Technician, AI Compute Infrastructure - Stargate
United States
Full-time
Remote
Senior Level
$144K/yr - $228K/yr
7+ years expOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They are seeking a senior datacenter hardware operations technician to coordinate physical hardware activities at a large partner-operated campus, focusing on collaboration and technical alignment to ensure optimal performance and reliability of hardware operations.
Agentic AIArtificial Intelligence (AI)Foundational AIGenerative AIMachine LearningNatural Language ProcessingSaaS
Responsibilities
Serve as OpenAI’s primary on-site hardware contact, collaborating with Oracle teams and vendors to plan and coordinate maintenance, repairs, and lifecycle activities
Share technical requirements and verify that work performed supports OpenAI’s compute needs and agreed quality targets
Coordinate schedules, spare-parts planning, and issue escalation with partner teams to minimize downtime and keep operations running smoothly
Work with OpenAI fleet-health engineers to translate software-detected issues into on-site hardware actions in partnership with Oracle
Track hardware trends and provide joint recommendations with partner teams for design or operational improvements
Prepare documentation and runbooks that capture joint best practices and can be applied at additional campuses
Offer technical guidance and context to partner personnel while respecting their operational ownership
Collaborate with supply-chain teams to plan spares and manage hardware lifecycle activities
Qualification
Required
7+ years of experience in datacenter hardware operations, hardware engineering, or large-scale server maintenance, with at least 2 years in a senior or lead technician capacity
Deep knowledge of high-density server hardware, including x86 platforms, GPUs, storage devices, and power/cooling systems
Excel at diagnosing hardware issues, coordinating complex repairs, and maintaining strong working relationships across organizations
Comfortable setting technical expectations and validating outcomes through collaboration, not direct management
Adapt quickly to changing operational conditions and enjoy solving problems at both the strategic and on-site levels
Communicate clearly and build trust across partner teams, vendors, and internal engineering stakeholders
Willing to be based full-time at a partner-operated campus
Preferred
Familiarity with large-scale cluster management or monitoring tools (IPMI, BMC, Prometheus, Nagios) to interpret alerts and coordinate partner responses
Experience with GPU-accelerated compute clusters or other high-performance computing hardware
Knowledge of Linux/Unix system administration and command-line diagnostic tools for hardware validation
Industry certifications such as CompTIA Server+, OEM hardware certifications, or equivalent
Experience applying Environmental Health and Safety best practices in mission-critical environments
Company
OpenAI
OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation.
201-500 employees
H1B Sponsorship
OpenAI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (18)
2021 (10)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
$79BKey Investors
The Walt Disney CompanySoftBankThrive Capital
2025-12-11Corporate Round· $1B
2025-10-02Secondary Market· $6.6B
2025-03-31Series Unknown· $40B
Leadership Team
Sam Altman
CEO & Co-Founder
Greg Brockman
President, Chairman, & Co-Founder
Recent News
2026-01-09
The Motley Fool
2026-01-09
Company data provided by crunchbase