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Paradies Lagardère · 1 week ago

PM Busser (Part Time) - Paradies Lagardère - Stephanie's E

Boston, MA

Part-time

Onsite

New Grad, Entry Level

Paradies Lagardère is a company that values customer service and team collaboration. They are seeking a PM Busser to provide exceptional service, maintain cleanliness, and support restaurant operations in a fast-paced environment.

Hospitality

Responsibilities

Provide courteous, friendly, and efficient service with a smile to customers and team members

Embrace the family culture by following core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment)

Recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers

Exceed First Class Service standards and behavior with guests, business partners, and peers

Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes

Set and prepare tables for dining, including folding napkins, cleaning and placing tableware, serving water, etc

Clear and sanitize tables and chairs immediately after guests leave, using approved methods and chemicals

Take dishware and glassware to appropriate areas for sorting and washing

Assist Server(s) and Bartender(s) with table service, including serving beverages, breads, etc

Support Food Runners, Hosts, Servers, Bartenders, and Expeditors when needed

Communicate with server and hostess to ensure efficient seating, table utilization and customer service

Monitor and maintain cleanliness, sanitation, and organization of assigned work areas

Use correct cleaning chemicals for designated items, and company provided personal protective equipment according to OSHA regulations

Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner

Keep designated service stations clean and well stocked

Be compliant with all local, state, federal laws and regulation including those relating to food safety

Perform other duties as assigned

Qualification

ServSafe CertificationHigh volume dining experienceCustomer service skillsCommunication skillsPositive interpersonal skills

Required

Must have a passion for the guest!

Must say 'Yes', 'Please', and 'Thank You'!

Must smile often!

Exceed First Class Service standards and behavior with guests, business partners, and peers

Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes

Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc

Clear and sanitize tables and chairs immediately after guests leave, using approved methods and chemicals

Take dishware and glassware, etc. to appropriate areas for sorting and washing

Assist Server(s) and Bartender(s) with table service, including, but not limited to, serving beverages (where allowed), breads, etc

Support Food Runners, Hosts, Servers, Bartenders, and Expeditors when needed

Communicate with server and hostess to ensure efficient seating, table utilization and customer service

Monitor and maintain cleanliness, sanitation, and organization of assigned work areas

Use correct cleaning chemicals, for designated items, and company provided personal protective equipment according to OSHA regulations

Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner

Keep designated service stations clean and well stocked

Be compliant with all local, state, federal laws and regulation including those relating to food safety

Perform other duties as assigned

High School diploma or GED

Ability to take direction and collaborate in a team environment

Ability to work in a high energy and demanding environment

Good communication skills and the ability to work independently as well as with other team members

Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers

Ability to work various shifts in a 7/365 team-oriented environment including nights, weekends, and holidays

Excellent customer service skills and an ability to communicate effectively, in English

Strong self-motivation, leadership, and organizational skills

Positive interpersonal skills

Self-starter able to prioritize and handle various tasks simultaneously

Ability to adapt to changing priorities and unexpected situations

Ability to lift a minimum of 25 lbs

Perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances

Standing for long periods of time and the ability to work in an environment with varying temperatures

Preferred

Experience in high volume or fast casual dining restaurant environment preferred

ServSafe Certification or equivalent preferred

Company

Paradies Lagardère

Glassdoor2.9

Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.

Founded in 1960