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Motorola Solutions · 1 day ago

Federal - Field Engineer - Western Region (Remote + Travel)

United States

Full-time

Remote

Mid, Senior Level

$78K/yr - $85K/yr

6+ years exp

Motorola Solutions is a global community focused on enhancing public safety through critical communications and technology. They are seeking a Federal Field Engineer to lead system implementations and provide technical support for telecommunications systems used by federal agencies. This role requires extensive travel and interaction with various teams to ensure optimal performance of communication systems.

Cyber SecurityTelecommunicationsVideo

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Act as Lead System Field Engineer on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs

Post-sale implementation of voice and data communications systems

Provide technical support on specialized telecommunications systems and public safety product applications for the Federal DoD

Performs specific system configuration, programming, optimization, testing, and documentation tasks

Provide technical support of specialized systems and product applications, including advanced troubleshooting of software-driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25, and data infrastructure

Maintain, optimize, test, support and document complex mission critical communications systems

Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results

Provide weekly reports of activities and accomplishments

Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues

Total familiarity and continuous training in the latest technologies and troubleshooting techniques

Team with Engineering, Project Management, and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations

Work with other Field Engineers, Tech Support, Product Groups, and/or others to characterize system defects during system implementation and, on occasion, during the maintenance phase

Perform maintenance of server hardware/OS and software infrastructure and troubleshoot to resolve system/application related issues

Solve customer problems quickly during stressful situations

Qualification

Wired communications systemsRF infrastructure technologiesComputer network installationTelecommunications systemsTechnical supportTroubleshooting techniquesCommunications test equipmentSelf-management skillsProfessional imageCommunication skillsTeam collaborationMentoring skillsProblem-solving skills

Required

CANDIDATE MUST RESIDE IN WESTERN REGION OF THE UNITED STATES 25 MILES OF A MAJOR AIRPORT

Act as Lead System Field Engineer on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs

Post-sale implementation of voice and data communications systems

Provide technical support on specialized telecommunications systems and public safety product applications for the Federal DoD

Performs specific system configuration, programming, optimization, testing, and documentation tasks

Maintain, optimize, test, support and document complex mission critical communications systems

Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results

Provide weekly reports of activities and accomplishments

Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues

Total familiarity and continuous training in the latest technologies and troubleshooting techniques

Team with Engineering, Project Management, and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations

Work with other Field Engineers, Tech Support, Product Groups, and/or others to characterize system defects during system implementation and, on occasion, during the maintenance phase

Perform maintenance of server hardware/OS and software infrastructure and troubleshoot to resolve system/application related issues

Solve customer problems quickly during stressful situations

Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract

Must possess a current and valid driver's license, no traffic violations, and have a clean driving record

2 year Associates in Electronics or IT preferred

Must be willing to obtain a DoD Secret Clearance

Must be willing to obtain a DHS Public Trust Clearance

CompTIA Security+ or must be able to obtain it within the 1st year of employment

High School Diploma/GED

2+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Military, Motorola products or Networking equipment

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Preferred

Very strong knowledge of wired communications systems, such as local area networks (LAN) and wide-area networks (WAN)

Proficient in computer network installation, configuration, and maintenance systems to include cabling, routers, switches, firewalls, and bridges

Experience with R.F. interfaces and systems such as transmitters, receivers, and antenna networks

Knowledge in standard telephony, dedicated data circuits, and packet switching techniques

Strong self-management skills and 'people' skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams

Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and networking equipment

Excellent communications skills and always present a professional image

Unique combinations of both multi-site RF communications systems and/or computer/networking skills are preferred

Ideally the individual should have or be pursuing at least one network certification: Network+, CompTIA, Security+