World Wide Technology · 1 day ago
Senior Director, Quality
World Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. The Senior Director, Quality is responsible for embedding a culture of quality across the Supply Chain organization, ensuring that all processes meet or exceed customer expectations for quality, reliability, and service.
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Responsibilities
Lead quality strategy across the end-to-end supply chain, integrating best practices into sourcing, manufacturing, logistics, and distribution
Establish and maintain a scalable QMS that meets growth, compliance, and regulatory requirements (including ISO 9001)
Partner with Supply Chain, Operations, and Engineering leadership to define standards, metrics, and continuous improvement goals
Ensure products and processes meet or exceed customer requirements while minimizing risk, waste, and rework
Drive supplier quality programs, including qualification, auditing, and ongoing performance monitoring
Collaborate on new product designs, manufacturing methods, and process capability improvements
Prepare and analyze product/process quality reports, implementing corrective and preventive actions
Champion Lean, Six Sigma, and problem-solving methodologies to reduce variability and defects
Build, mentor, and lead a high-performing Quality and Operational Excellence team
Manage financial performance by developing budgets, tracking expenditures, and initiating corrective actions where needed
Lead customer feedback loops to strengthen operational outcomes and customer satisfaction
Qualification
Required
Strategic and operational leadership experience in quality management
Experience embedding a culture of quality across supply chain organizations
Proven ability to lead Quality Management Systems (QMS) that conform to internal guidelines and external regulatory standards
Experience with ISO 9001 standards
Ability to partner with Supply Chain, Operations, and Engineering leadership to define standards, metrics, and continuous improvement goals
Experience ensuring products and processes meet or exceed customer requirements while minimizing risk, waste, and rework
Experience driving supplier quality programs, including qualification, auditing, and ongoing performance monitoring
Ability to collaborate on new product designs, manufacturing methods, and process capability improvements
Experience preparing and analyzing product/process quality reports, implementing corrective and preventive actions
Championing Lean, Six Sigma, and problem-solving methodologies to reduce variability and defects
Experience building, mentoring, and leading high-performing teams
Ability to manage financial performance by developing budgets, tracking expenditures, and initiating corrective actions
Experience leading customer feedback loops to strengthen operational outcomes and customer satisfaction
Benefits
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Company
World Wide Technology
World Wide Technology provides technology and supply chain solutions for large public and private organizations.
H1B Sponsorship
World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (56)
2023 (25)
2022 (63)
2021 (50)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Recent News
Morningstar.com
2026-01-07
2025-12-30
2025-12-18
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