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Transdev North America · 3 months ago

Curbside Passenger Assist

Kansas City, MO

Full-time

Onsite

New Grad, Entry Level

$18.50/hr - $19/hr

Transdev North America is a leader in mobility solutions, operating transportation systems across the U.S. They are seeking a Curbside Passenger Assist to provide friendly assistance to passengers with directions, luggage, and mobility devices while also assisting the Supervisor in dispatching buses and coordinating operational matters.

AutomotiveHospitalityTransportationTravel

No H1B

Responsibilities

Be at the bus, attending to the boarding (and alighting) of guests

Provide assistance to passengers with luggage in boarding and alighting the Buses

Notification to supervisor of passenger’s concerns, complaints or problems

Greet every passenger and answer questions courteously

Assist in the boarding/alighting of passengers with mobility devices

Assist wheelchair passengers to the rental car counters, as needed

Dispatch buses from the RAC or terminal in a timely manner

Provide Carts to alighting RAC guests when necessary

Provide Supervisor with assistance, as required in lost and found procedures

Ability to safely assist in maneuvering mobility devices on/off the bus and to the Rental Car Customer Service Counters

Push/Pull luggage carts in the Customer Service Facility and retrieve them lots, lobby and busing area

Assist in keeping the work and passenger areas in safe, neat and clean conditions

Other duties as assigned or requested by Supervisor and/or Management

Qualification

Customer serviceEffective communicationMobility device assistance2-way radio operationFriendly demeanorSafety awareness

Required

Desire to be safe and work safely

Maintain a calm and friendly demeanor at all times

Attend to the guests' needs at the bus

Effectively communicate, in the English language, orally and in writing

Willing to work shift hours and days as assigned in this 24/7/365 operation

Will work while standing in hot, cold, windy and humid environments

The ability to monitor and operate a 2-way radio, in a somewhat noisy environment

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)

Successfully pass a pre-employment drug screen

Work outside in varying temperature, weather, and humidity conditions - 100% of the job is performed outside, work alone and in remote locations

Stand for extended periods (up to 8-10 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces

Push and pull objects up to 100 pounds, occasionally throughout the workday; lift material weighing up to 80 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise