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Bon Secours Mercy Health · 3 months ago

Bilingual Patient Service Representative - Care-A-Van PRN

Richmond, VA

Full-time

Onsite

New Grad, Entry Level

Bon Secours Mercy Health is a faith-based organization dedicated to enhancing the health and well-being of all individuals through exceptional patient care. The Bilingual Patient Service Representative will serve as the main point of contact for patients, handling tasks such as patient registration, scheduling appointments, and providing excellent customer service.

Health Care

H1B Sponsor Likely

Responsibilities

Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner

Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems

Ability to answer internal and external calls in a friendly and helpful manner

Must possess the ability to troubleshoot and resolve problems promptly

Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately

Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients

Other duties as assigned

Qualification

Bilingual (English/Spanish)Customer serviceMedical terminologyMicrosoft OfficeBasic math skillsTyping skills (40 WPM)Problem-solving skillsInterpersonal skills

Required

High School Degree or GED

CANDIDATE MUST BE ABLE TO FLUENTLY SPEAK/READ/WRITE ENGLISH AND SPANISH

Possesses problem-solving skills

Basic computer skills

40 WPM typing skills

Excellent communication and interpersonal skills

Engage with staff and patients in a professional manner

Basic math skills

Preferred

Prior experience in the healthcare field or a related area

Knowledge of medical terminology

Knowledge in Microsoft Office, Cadence, and Connect care

Benefits

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

Company

Bon Secours Mercy Health

Glassdoor3.7

Bon Secours Mercy Health is a network of hospitals that serves as a catholic healthcare ministry.

Founded in 2018

Cincinnati, Ohio, USA

10001+ employees

https://bsmhealth.org/

H1B Sponsorship

Bon Secours Mercy Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (2)

2023 (12)

2022 (14)

2021 (10)

2020 (3)